Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-3210-2011

Game Ready Professional Therapy System, a cryotherapy device. Intended to treat postsurgical and acute...

Coolsystems, Inc. / initiated 2011-08-23 / Terminated / root cause: manufacturing process

CoolSystems, Inc. began a recall of Game Ready Professional Therapy System, a cryotherapy device. Intended to treat postsurgical and acute injuries to reduce edema, swelling and pain where... on . The reason FDA records is "It was discovered that some Game Ready Professional Therapy System units that were to have been quarantined pending final inspection and testing were inadvertently moved to finished goods inventory and shipped". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.

Recall record

Recall number
Z-3210-2011
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Coolsystems, Inc.
Product
Game Ready Professional Therapy System, a cryotherapy device. Intended to treat postsurgical and acute injuries to reduce edema, swelling and pain where indicated.
Product code
IRP Massager, Powered Inflatable Tube
Reason for recall
It was discovered that some Game Ready Professional Therapy System units that were to have been quarantined pending final inspection and testing were inadvertently moved to finished goods inventory and shipped.
Root cause tag
manufacturing process
FDA root cause
Employee error
Action
The firm, CoolSystems, Inc., contacted customers by phone on August 23, 2011. The customers were informed that some Game Ready Professional Therapy System units have been quarantined pending final inspection and testing were inadvertently moved to finished goods inventory and shipped. Instructions were given to immediately cease fulfilling orders from that inventory. Loaners were shipped to the customers overnight. The customers were instructed to replace the shipped device with the loaner that was sent and return it to the company ASAP. If you have any questions, contact the Vice President, Quality Assurance and Regulatory/Clinical Affairs at 510-868-5378.
Quantity in commerce
26 units
Distribution
Nationwide distribution: CA, MA, MO, NH, OH, TX, UT, and WA.
Product codes and lots
Model number 550100. Serial numbers: 290617, 217039, 210225, 217061,211091, 217116, 211172, 217422, 211933, 30218115, 212258, 30218182, 214099, 30218591, 214204, 30218660, 215233, 30218661, 215693, 30218712, 216203, 30220291, 216641, 30221427, 216858, 30221743.