Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0211-2012

IMPAX Cardiovascular Results Management (RM) Software Versions RM 2.04.37.04 to RM 7.8 SU2 The IMPAX...

AGFA Healthcare Corp. / initiated 2011-06-06 / Terminated / root cause: software

AGFA Corp. began a recall of IMPAX Cardiovascular Results Management (RM) Software Versions RM 2.04.37.04 to RM 7.8 SU2 The IMPAX Cardiovascular suite is a cardiovascular information... on . The reason FDA records is "Improper merging of IMPAX Cardiovascular Results Management (RM) reports causes the signed report to become unavailable". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0211-2012
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
AGFA Healthcare Corp.
Product
IMPAX Cardiovascular Results Management (RM) Software Versions RM 2.04.37.04 to RM 7.8 SU2 The IMPAX Cardiovascular suite is a cardiovascular information system providing image archiving and image display and modality study-specific structured reporting.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Improper merging of IMPAX Cardiovascular Results Management (RM) reports causes the signed report to become unavailable.
Root cause tag
software
FDA root cause
Software design
Action
AGFA Healthcare sent an "URGENT FIELD SAFETY NOTICE" letter dated May 27, 2011, via Fed Ex to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed not to carry out a merge post finalization of an RM reports. If it is necessary to modify a finalized report, AGFA recommends that they make the modification through one of the following actions: Amend the report through the RM interface, or Call AGFA Service to change the status of the report to "preliminary" and then proceed with the finalization of the report. AGFA issued an Acknowledgment, via FAX- Back that the information was received and understood to affected customers. For any questions customers were instructed to contact their AGFA Healthcare Service at 877-777-2432.
Quantity in commerce
323
Distribution
Worldwide Distribution - USA (nationwide) and Canada
Product codes and lots
Software Versions: RM2.04.37.04 to RM 7.8 SU2 (RM 2.04.37.04 is a version prior to CV 7.2 release).