Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0964-2012

Alere Cholestech LDX Analyzer, Model Number: 10-004, 14-874, 14-875, in vitro diagnostic

Alere San Diego, Inc. / initiated 2010-11-16 / Terminated / root cause: design

Alere San Diego began a recall of Alere Cholestech LDX Analyzer, Model Number: 10-004, 14-874, 14-875, in vitro diagnostic on . The reason FDA records is "Alere has identified that a bias on results for certain analytes tested on the Alere Cholestech LDX System may exist due to humidity variability". As of , the recall status on record is Terminated, and MDM tags the root cause as design.

Recall record

Recall number
Z-0964-2012
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Alere San Diego, Inc.
Product
Alere Cholestech LDX Analyzer, Model Number: 10-004, 14-874, 14-875, in vitro diagnostic.
Product code
CHH Enzymatic Esterase--Oxidase, Cholesterol
Reason for recall
Alere has identified that a bias on results for certain analytes tested on the Alere Cholestech LDX System may exist due to humidity variability.
Root cause tag
design
FDA root cause
Device Design
Action
Alere sent an Updated Urgent Recall Notification Letter in March 2012 to all their customers who are in possession of one or more Cholestech LDX Systems. The updated letter provides the customers with important information about the problem identified and the actions to be taken. Customers are instructed to operate their device in a controlled environment that maintains humidity within 40-60% relative humidity if the device has not been upgraded with ROM pack v3.40. If humidity cannot be monitored, the device is no longer CLIA waived. Customers are instructed to complete the customer verification form. A previous notice from Alere sent in November 2010 instructs users to contact Alere to receive the ROM pack upgrade. Customers may email [email protected] to request an electronic form to complete and return via email. Customers can expect their ROM packs approximately 10 to 14 business days after Alere receives their request. If customers have transferred ownership to another party, they can email Alere at [email protected] with the updated contact information. If customers are not currently using their Cholestech LDX System, it is recommended that the ROM Pack upgrade be installed prior to restarting use of any Cholestech LDX analyzer. Customers with questions regarding this communication can call Alere at (877) 441-7440, option 1 or email at [email protected].
Quantity in commerce
22,000 meters
Distribution
Worldwide distribution including USA
Product codes and lots
ROM versions prior to 3.40