Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1172-2012

K3 Engine File G-Pack, Product: Endodontic Pulp Canal File, Part Number: 830-9925. For use in root canal...

Ormco/Sybronendo / initiated 2008-08-01 / Terminated / root cause: manufacturing process

Ormco Corporation began a recall of K3 Engine File G-Pack, Product: Endodontic Pulp Canal File, Part Number: 830-9925. For use in root canal preparation on . The reason FDA records is "A recall was initiated because SybronEndo has confirmed that the K3 Engine File G-Pack has label packaging and file mis-marking error". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.

Recall record

Recall number
Z-1172-2012
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Ormco/Sybronendo
Product
K3 Engine File G-Pack, Product: Endodontic Pulp Canal File, Part Number: 830-9925. For use in root canal preparation.
Product code
EKS File, Pulp Canal, Endodontic
Reason for recall
A recall was initiated because SybronEndo has confirmed that the K3 Engine File G-Pack has label packaging and file mis-marking error.
Root cause tag
manufacturing process
FDA root cause
Process control
Action
A recall communication was initiated on 07/31/2008 with SybronEndo forwarding an Urgent Medical Device Recall letter (via USPS 1st class mail) to all their customers who purchased the K3 Engine File G-Pack (Part No. 830-9925). The letter provides the customers with an explanation of the problem identified and an action to be taken. Customers were instructed to contact SybronEndo Customer Care at (800) 346-3636 directly to handle the arrangements of a quick return and replacement. Customers were instructed to complete the Return Form and return any affected product in their inventory.
Quantity in commerce
199 units
Distribution
Worldwide Distribution -- US, including the territory of St. Thomas, and countries of Australia, Canada, New Zealand, China, Singapore, India, and Chile.
Product codes and lots
Lot Number: 08E182E.