Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1196-2012

Philips MultiDiagnost Eleva II Software Version R4.1.x Model: 708032 This Philips MultiDiagnost Eleva system...

Philips Medical Systems Nederland B.V. / initiated 2012-02-24 / Terminated / root cause: software

Philips Medical Systems Nederlands began a recall of Philips MultiDiagnost Eleva II Software Version R4.1.x Model: 708032 This Philips MultiDiagnost Eleva system is intended to be used as a multifunctional I... on . The reason FDA records is "Displayed skin dose rate is calculated using an incorrect point of reference, resulting in too low displayed values". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1196-2012
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips Medical Systems Nederland B.V.
Product
Philips MultiDiagnost Eleva II Software Version R4.1.x Model: 708032 This Philips MultiDiagnost Eleva system is intended to be used as a multifunctional I universal system. General R/F. Fluoroscopy, Radiography and Angiography can be performed along with more specialized interventional applications.
Product code
IZI System, X-Ray, Angiographic
Reason for recall
Displayed skin dose rate is calculated using an incorrect point of reference, resulting in too low displayed values.
Root cause tag
software
FDA root cause
Software design
Action
Philips Healthcare issued Urgent Field Safety Notices dated February 21, 2012, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. No action is necessary by the customer/user. A mandatory Field Safety Correction (FCO) Action will be issued to solve the problem. The FCO will consists of a Software update. For further support customers were instructed to contact their Phillips representative. For questions regarding this recall call 978-687-1501.
Quantity in commerce
14 units US; 25 units International
Distribution
Worldwide Distribution - USA (nationwide) and the following countries: Canada, Australia Austria Belgium Bahrain Czech Republic Denmark Estonia France Finland Germany Hong Kong Israel Italy Latvia Luxemburg Malaysia Mexico Netherlands New Zealand Norway Russian Fed SAUDI ARABIA Serbia Slovakia Solvenia South Africa Spain Switzerland Sweden Syria Thailand Turkey United Kingdom
Product codes and lots
Software Version R4.1.x S/N: 284 290 291 293 294 295 296 297 298 299 303 305 306 307 308 309 310 312 314 315 316 317 318 327 329 338 346 349 350 352 353 354 354 355 358 362 365 366 367