Z-1340-2012
RTVue CAM with Corneal Power Measurement, Cornea Power Kit (software)
Optovue Inc. / initiated 2012-02-21 / Terminated / root cause: manufacturing process
Optovue Inc. began a recall of RTVue CAM with Corneal Power Measurement, Cornea Power Kit (software) on . The reason FDA records is "A few doctors in the US were inadvertently sent the Cornea Power software version kit for international users instead of the domestic version". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.
Recall record
- Recall number
- Z-1340-2012
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Optovue Inc.
- Product
- RTVue CAM with Corneal Power Measurement, Cornea Power Kit (software)
- Product code
- OBO Tomography, Optical Coherence
- Reason for recall
- A few doctors in the US were inadvertently sent the Cornea Power software version kit for international users instead of the domestic version.
- Root cause tag
- manufacturing process
- FDA root cause
- Employee error
- Action
- Field Correction letters were sent to all doctors affected by the issue on February 23, 2012. The letter identified the affected product and the problem. The letter also stated that customers may continue to use the RTVue until the correction was made. Once the correction has been made, customers are to sign and return the attached acknowledgement form. If customers had questions, they are to contact Optovue at 1-866-344-8948 or via mail at 45531 Northport Loop W, Fremont, CA 94538.
- Quantity in commerce
- 8
- Distribution
- Nationwide Distribution -- CA and WA only
- Product codes and lots
- Serial numbers: 12797, 12749, 12788, 12790, 12745, 12614, 12771, 11901R1.
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