Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2489-2012Class II

Tabs Professional Monitor, without wall bracket, Model 25023. Stanley Security Solutions, Inc., Lincoln, NE...

Securitas Healthcare LLC / initiated 2012-05-04 / Terminated / root cause: design

Stanley Security Solutions, Inc. began a recall of Tabs Professional Monitor, without wall bracket, Model 25023. Stanley Security Solutions, Inc., Lincoln, NE. Designed to help reduce the risk of falls by... on . FDA classified it as Class II and gives the reason as "The monitor may fail to sound an alarm". As of , the recall status on record is Terminated, and MDM tags the root cause as design.

Recall record

Recall number
Z-2489-2012
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Securitas Healthcare LLC
Product
Tabs Professional Monitor, without wall bracket, Model 25023. Stanley Security Solutions, Inc., Lincoln, NE. Designed to help reduce the risk of falls by alerting caregivers when a resident is leaving a bed, chair, room or wheelchair.
Product code
KMI Monitor, Bed Patient
Reason for recall
The monitor may fail to sound an alarm
Root cause tag
design
FDA root cause
Device Design
Action
Stanley Security Solutions, Inc. sent an Important Recall Notice dated May 4, 2012, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to immediately cease using any of the affected product. The customers were informed, however, that they may continue to use the units as long as they were powered with a 9-volt alkaline battery in accordance with current instructions because the issue only occurs when using the 12V DC adaptor. The letter also informs the consignee to expect a follow-up notice no later than 6/1/12 that will provide additional instructions. The recalling firm issued additional letters dated 6/5/12 to distributors and end users with updated instructions. The letter informed them further testing revealed the possibility that a subset of affected monitors may also fail to alarm when powered by a 9V battery if weight is rapidly applied and removed from the pressure pad. Therefore, the recalling firm decided to recall and repair this subset of affected monitors and provided the serial number ranges that must be returned for repair. The letter also provided a list of serial number ranges that could be corrected in the field by permanently blocking access to the 12V DC jack on the monitor. Instructions were enclosed to show the customer how to disable to the jack. In addition the distributor letters request the customer to provide the recall information to their downstream customers. A response form was included to report the amount of affected product in the customers' inventory. For questions customers were instructed to call 888-224-2460. For questions regarding this recall call 407-271-2097.
Quantity in commerce
4,749 units
Distribution
Worldwide Distribution - USA (nationwide) and the countries of Canada and Great Britain.
Product codes and lots
Serial numbers 236662 thru 265692

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2489-2012
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2488-2012Class IITerminatedVoluntary: Firm initiated
Z-2489-2012Class IITerminatedVoluntary: Firm initiated
Z-2490-2012Class IITerminatedVoluntary: Firm initiated
Z-2491-2012Class IITerminatedVoluntary: Firm initiated
Z-2492-2012Class IITerminatedVoluntary: Firm initiated