Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2216-2012Class III

Sunquest Laboratory SMART & Sunquest Laboratory SMART Select

CliniSys, Inc / initiated 2011-04-28 / Terminated / root cause: software

Sunquest Information Systems, Inc. began a recall of Sunquest Laboratory SMART & Sunquest Laboratory SMART Select on . FDA classified it as Class III and gives the reason as "In Online Entry (OEx) there are two scenarios where a Test result from one container may file to a Test on another container. In order for this to occur: 1) Site parameter SIT 1,2,1,26 (3,217) [Restrict resulting of...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2216-2012
Classification
Class III
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
CliniSys, Inc
Product
Sunquest Laboratory SMART & Sunquest Laboratory SMART Select
Product code
JQP Calculator/Data Processing Module, For Clinical Use
Reason for recall
In Online Entry (OEx) there are two scenarios where a Test result from one container may file to a Test on another container. In order for this to occur: 1) Site parameter SIT 1,2,1,26 (3,217) [Restrict resulting of tests to owner container (/N)]=Y. 2) The Tests are ordered on the same accession number and 3) The Test codes are defined to have the same upload code as either replicate or
Root cause tag
software
FDA root cause
Software design
Action
Sunquest sent an Urgent Product Safety Notice dated April 27, 2011, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. For the 103 sites that still have this issue Sunquest distribute a new maintenance release. Customers were instructed to use LabAccess Results Workstation (LARS) instead of Online Entry when entering results for instrument method codes that are defined to use replicate tests that are typically ordered on the same accession. Customers were also instructed to share this notification with appropriate laboratory personnel. Customers were questions should call 520-570-2000. For questions regarding this recall call 520-570-2252.
Quantity in commerce
103 sites
Distribution
Nationwide Distribution
Product codes and lots
Version 6.3.0 and Later

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2216-2012
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2216-2012Class IIITerminatedVoluntary: Firm initiated