Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2223-2012Class II

The Brilliance 64 and Ingenuity CT are whole body Computed Tomography X-Ray Systems intended to produce...

Philips North America LLC / initiated 2012-07-18 / Terminated / root cause: software

Philips Medical Systems (Cleveland) Inc began a recall of The Brilliance 64 and Ingenuity CT are whole body Computed Tomography X-Ray Systems intended to produce cross-sectional images of the body by computer... on . FDA classified it as Class II and gives the reason as "1. The current system design of software version 4.0.0xx379 does not prevent the system from scanning if the dose level exceeds a set upper dose limit for CT Brain Perfusion scanning, which previous versions did...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2223-2012
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips North America LLC
Product
The Brilliance 64 and Ingenuity CT are whole body Computed Tomography X-Ray Systems intended to produce cross-sectional images of the body by computer reconstruction of x-ray transmission data taken at different angles and planes. This device may include signal analysis and display equipment, patient, and equipment supports, components and accessories.
Product code
JAK System, X-Ray, Tomography, Computed
Reason for recall
1. The current system design of software version 4.0.0xx379 does not prevent the system from scanning if the dose level exceeds a set upper dose limit for CT Brain Perfusion scanning, which previous versions did. However, the current version does have the Dose Check (NEMA XR-25) feature, which provides dose notifications and alerts, but it is possible for the user to disable Dose Check after ente
Root cause tag
software
FDA root cause
Software design
Action
Philips Healthcare sent an URGENT - Medical Device Correction letter date July 18, 2012, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Phillips will be installing a software update version 4.0.0xx516. A Philips Service Engineer will contact the customer for implementation of the software update on the affected systems free of charge. For further information or support concerning this issue, customers may contact their local Philips representatives or Philips Healthcare office. For North America and Canada, they may also contact the Customer Care Solutions Center (1-800-722-9377, option 5) For questions regarding this recall call 440-483-7000.
Quantity in commerce
8
Distribution
Worldwide Distribution - USA including IN and OH, also, the countries of Australia, Belgium, China, Israel, and Sweden
Product codes and lots
System Code # 728231, Serial #s: 91003, 95157, 9654, 95130, and 95504  System Code # 728326, Serial #s: 300010, 300030, and 300018

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2223-2012
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2223-2012Class IITerminatedVoluntary: Firm initiated