Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2270-2012Class II

Sunquest Laboratory Versions 6.4 and later using Microbiology Result Entry

CliniSys, Inc / initiated 2011-12-05 / Terminated / root cause: software

Sunquest Information Systems, Inc. began a recall of Sunquest Laboratory Versions 6.4 and later using Microbiology Result Entry on . FDA classified it as Class II and gives the reason as "The recall was initiated because Sunquest has confirmed that the Sunquest Laboratory versions 6.4 and later while using Microbiology Result Entry (MRE), the specimen ribbon containing the Accession Number (AN) and the...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2270-2012
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
CliniSys, Inc
Product
Sunquest Laboratory Versions 6.4 and later using Microbiology Result Entry
Product code
JQP Calculator/Data Processing Module, For Clinical Use
Reason for recall
The recall was initiated because Sunquest has confirmed that the Sunquest Laboratory versions 6.4 and later while using Microbiology Result Entry (MRE), the specimen ribbon containing the Accession Number (AN) and the Battery Name may be missing or contain the wrong information.
Root cause tag
software
FDA root cause
Software design
Action
Sunquest sent a recall letter dated December 5, 2011, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Your reply to this email message serves as verification you have received, read, understood and/or followed instructions outlined in the attached Product Safety Notification. Your reply assists Sunquest Information Systems to satisfy our obligation to Regulatory Agencies. Please note in your email reply if your site will not be requesting the software correction. If your site plans to request the software correction, please follow the directions noted on the attached PSN. Further questions please call (520) 570-2347.
Quantity in commerce
127 sites
Distribution
Worldwide Distribution -- USA (nationwide) and the country of Canada.
Product codes and lots
Versions 6.4 and later

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2270-2012
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2270-2012Class IITerminatedVoluntary: Firm initiated