Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2323-2012Class III

VersaTREK Windows Software, Version 5.4.3 is a component of the VersaTrek System. The Software CD will be...

Trek Diagnostic Systems, Ltd. / initiated 2012-07-23 / Terminated / root cause: software

Trek Diagnostic Systems began a recall of VersaTREK Windows Software, Version 5.4.3 is a component of the VersaTrek System. The Software CD will be individually packaged using a standard CD plastic... on . FDA classified it as Class III and gives the reason as "Review of instrument software databases and investigation of two customer reports determined that on rare occasions (less than 0.3%), following the removal of a positive signaling bottle from the VersaTREK instrument...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2323-2012
Classification
Class III
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Trek Diagnostic Systems, Ltd.
Product
VersaTREK Windows Software, Version 5.4.3 is a component of the VersaTrek System. The Software CD will be individually packaged using a standard CD plastic case and placed into a standard CD mailer The VersaTREK System is for cultivating and recovering microorganisms, especially bacteria and yeasts, from blood and other normally sterile body fluids.
Product code
MDB System, Blood Culturing
Reason for recall
Review of instrument software databases and investigation of two customer reports determined that on rare occasions (less than 0.3%), following the removal of a positive signaling bottle from the VersaTREK instrument, the positive test result inadvertently reverted to a negative result in the instrument database.
Root cause tag
software
FDA root cause
Software design
Action
ThermoFisher Scientific sent an Important Medical Device Product Correction Notice dated July 19, 2012, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to contact the Technical Service Department at 800-642-7029 to schedule their upgrade and to complete and return the Correction Notice Customer Acknowledgement by fax or in the enclosed return envelope. Customers were also asked to return the checklist. For questions customers were instructed to call 800-642-7029. For questions regarding this recall call 913-985-4185.
Quantity in commerce
333 units
Distribution
Worldwide Distribution - USA including AL, AR, AZ, CA, CO , CT, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NJ, NY, OH, OK, OR, PA, RI, SD, TN, TX, VA, VT, WA, WI, WV, and WY. Internationally to the countries of Bahamas, Bangladesh, Brazil, Canada, Chile, China, Colombia, Czech Republic, France, India, Ireland, Italy, Japan, Jordan, Kenya, Kuwait, Malaysia, Mexico, Pakistan, Peru, Philippines, Portugal, Puerto Rico, Russian Federation, South Africa, Spain, Thailand, Turkey, and United Kingdom
Product codes and lots
Software: Cat. 6133-30-3, Version 5.4.3.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2323-2012
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2323-2012Class IIITerminatedVoluntary: Firm initiated