Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0252-2013Class II

STA Satellite Automated Multi-Parameter Analyzer This system is a fully automatic clinical instrument...

Diagnostica Stago, Inc. / initiated 2012-06-15 / Terminated / root cause: software

Diagnostica Stago, Inc. began a recall of STA Satellite Automated Multi-Parameter Analyzer This system is a fully automatic clinical instrument indicated and intended for the performance of tests on... on . FDA classified it as Class II and gives the reason as "Following a single customer complaint that incorrect INR values were occasionally printed for PT tests, even though the primary units (seconds) were correct, the firm investigated and confirmed the potential for...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0252-2013
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Diagnostica Stago, Inc.
Product
STA Satellite Automated Multi-Parameter Analyzer This system is a fully automatic clinical instrument indicated and intended for the performance of tests on human plasma, the results of which aid in the diagnosis of coagulation abnormalities or in monitoring anticoagulant therapy.
Product code
JPA System, Multipurpose For In Vitro Coagulation Studies
Reason for recall
Following a single customer complaint that incorrect INR values were occasionally printed for PT tests, even though the primary units (seconds) were correct, the firm investigated and confirmed the potential for printing incorrect secondary units when using an external printer and the customer printout mode on the STA Satellite.
Root cause tag
software
FDA root cause
Software design
Action
Diagnostica Stago sent an Urgent Field Safety Notice dated June 12, 2012, to all affected customers via email return receipt requested on June 15, 2012. Customers were instructed to follow the instructions in the notification and complete the Customer Verification form and return to the Hotline by fax to 973-644-9348. For additional information, customers were instructed to contact the Hotline at 800-725-0607. For questions regarding this recall call 973-631-1200, ext 2044.
Quantity in commerce
232 units US; 5 units Canada
Distribution
Worldwide Distribution - USA (nationwide) and Canada
Product codes and lots
K082248 D089976 Ref 58104 units

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0252-2013
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0252-2013Class IITerminatedVoluntary: Firm initiated