Medical Device
Manufacturing
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Z-0696-2013Class III

Roche COBAS INTEGRA 400 and 400 plus Analyzer, an in vitro diagnostic analyzer

Roche Diagnostics GmbH / initiated 2012-11-19 / Terminated / root cause: software

Roche Diagnostics Operations, Inc. began a recall of Roche COBAS INTEGRA 400 and 400 plus Analyzer, an in vitro diagnostic analyzer on . FDA classified it as Class III and gives the reason as "A software security issue with Oracles TNS-Listener component has been identified. TNS-Listener is supplied with the Roche COBAS INTEGRA 400/400 plus Analyzers. The Oracle TNS-Listener can be considered as an...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0696-2013
Classification
Class III
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Roche Diagnostics GmbH
Product
Roche COBAS INTEGRA 400 and 400 plus Analyzer, an in vitro diagnostic analyzer.
Product code
JJE Analyzer, Chemistry (Photometric, Discrete), For Clinical Use
Reason for recall
A software security issue with Oracles TNS-Listener component has been identified. TNS-Listener is supplied with the Roche COBAS INTEGRA 400/400 plus Analyzers. The Oracle TNS-Listener can be considered as an authentication and redirection component between the client and the database inside the Roche product. This means an attacker could register their own non-Roche database via remote access
Root cause tag
software
FDA root cause
Software design
Action
Roche sent an Urgent Medical Device Correction letter on November 19, 2012, to all affected customers via UPS Ground (receipt required). The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to complete the attached form and return by fax and file this Medical Device Correction for future reference. For technical support customers were instructed to contact Diagnostics Technical Support at 1-900-428-2336. For questions regarding this recall call 317-521-3911.
Quantity in commerce
845 Units
Distribution
Nationwide Distribution including AL, AR, AZ, CA, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, and WY and GUAYNABO, PR.
Product codes and lots
Part Numbers: 28065047001 and 03245233001

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0696-2013
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0696-2013Class IIITerminatedVoluntary: Firm initiated