Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0900-2013Class II

Philips Digital Diagnost Stationary radiographic system

Philips North America LLC / initiated 2012-10-30 / Terminated / root cause: software

Philips Healthcare Inc. began a recall of Philips Digital Diagnost Stationary radiographic system on . FDA classified it as Class II and gives the reason as "When the operator for a wall stand view selects an "image rotation" different from default, or such image rotation is preset in the examination database, then the resulting image may be rotated in the wrong direction...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0900-2013
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips North America LLC
Product
Philips Digital Diagnost Stationary radiographic system
Product code
MQB Solid State X-Ray Imager (Flat Panel/Digital Imager)
Reason for recall
When the operator for a wall stand view selects an "image rotation" different from default, or such image rotation is preset in the examination database, then the resulting image may be rotated in the wrong direction. When the operator manually rotates the image back, electronic side markers (if programmed) are rotated also and as a result may be placed in a wrong position inside the image.
Root cause tag
software
FDA root cause
Software design
Action
Philips Healthcare issued an Urgent Field Safety Notice dated October 25, 2012, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were asked to review the information contained in the Notice with all member of their staff who need to be aware of the contents. Also, customers were asked to retain a copy with the equipment Instruction for Use. For further information or questions customers were instructed to contact their local Phillips representative Technical Support Line at 1-800-722-9377. For questions regarding this recall call 978-659-4519.
Quantity in commerce
360
Distribution
Worldwide Distribution - USA (nationwide) and Internationally to Argentina, Australia, Austria, Canada, Chile, Czech republic, Estonia,France, Germany, Hungary, Inida, Ireland, Italy, Japan, Libyan Arab Jamahari, Mexico, Netherlands, New Zealand, Norway , Oman, Panama, Peru, Poland, Qatar, Reunion, Russia, Saudi Arabia, South Africa, South Korea,Spain, Sweden, Swizerland, Thailand, UAE, and the UK.
Product codes and lots
All Digital Diagnost systems with Eleva software version 3.0.x

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0900-2013
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0900-2013Class IITerminatedVoluntary: Firm initiated