Diamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes
sanofi-aventis US, Inc. began a recall of Diamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes on . FDA classified it as Class II and gives the reason as "Diamigo, a software application, was released through the i-Phone Global Store which inadvertently allowed global access to the application as opposed to the original intended restriction of access to Brazil". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-0609-2013
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Sanofi Aventis U.S., LLC
- Product
- Diamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes.
- Reason for recall
- Diamigo, a software application, was released through the i-Phone Global Store which inadvertently allowed global access to the application as opposed to the original intended restriction of access to Brazil.
- Root cause tag
- software
- FDA root cause
- No Marketing Application
- Action
- Apple sent a message ("push notification") on September 21, 2012 to its customers. The message describes the product, problem and actions to be taken. The customers were instructed not to use the app to calculate insulin does and should delete if from their device(s). If you have additional questions about the app or this message, contact Sanofi's offices in your country. If you are in the U.S. contact Sanofi US Medical Information at 1-800-633-1610, for Brazil please contact 0800 703 0080.
- Quantity in commerce
- 1600 downloads (140 US; 1460 Foreign)
- Distribution
- Worldwide distribution.
- Product codes and lots
- n/a
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-0609-2013 | Class II | Terminated | Voluntary: Firm initiated |
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