Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0609-2013Class II

Diamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes

Sanofi Aventis U.S., LLC / initiated 2012-09-21 / Terminated / root cause: software

sanofi-aventis US, Inc. began a recall of Diamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes on . FDA classified it as Class II and gives the reason as "Diamigo, a software application, was released through the i-Phone Global Store which inadvertently allowed global access to the application as opposed to the original intended restriction of access to Brazil". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0609-2013
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Sanofi Aventis U.S., LLC
Product
Diamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes.
Reason for recall
Diamigo, a software application, was released through the i-Phone Global Store which inadvertently allowed global access to the application as opposed to the original intended restriction of access to Brazil.
Root cause tag
software
FDA root cause
No Marketing Application
Action
Apple sent a message ("push notification") on September 21, 2012 to its customers. The message describes the product, problem and actions to be taken. The customers were instructed not to use the app to calculate insulin does and should delete if from their device(s). If you have additional questions about the app or this message, contact Sanofi's offices in your country. If you are in the U.S. contact Sanofi US Medical Information at 1-800-633-1610, for Brazil please contact 0800 703 0080.
Quantity in commerce
1600 downloads (140 US; 1460 Foreign)
Distribution
Worldwide distribution.
Product codes and lots
n/a

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0609-2013
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0609-2013Class IITerminatedVoluntary: Firm initiated