Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0871-2013Class II

Philips HeartStart XL+ Defibrillator/Monitor Model number: 861290 The HeartStart XL+ is intended for use in a...

Philips North America LLC / initiated 2013-01-28 / Terminated / root cause: software

Philips Healthcare Inc. began a recall of Philips HeartStart XL+ Defibrillator/Monitor Model number: 861290 The HeartStart XL+ is intended for use in a hospital setting by qualified medical personnel... on . FDA classified it as Class II and gives the reason as "Philips HeartStart XL+ Defibrillator/Monitor may become locked out of clinical use". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0871-2013
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips North America LLC
Product
Philips HeartStart XL+ Defibrillator/Monitor Model number: 861290 The HeartStart XL+ is intended for use in a hospital setting by qualified medical personnel trained in the operation of the device and qualified by training in basic life support, advanced life support or defibrillation
Product code
MKJ Automated External Defibrillators (Non-Wearable)
Reason for recall
Philips HeartStart XL+ Defibrillator/Monitor may become locked out of clinical use
Root cause tag
software
FDA root cause
Software design
Action
Philips Healthcare sent an Urgent Medical Device Recall letter dated January 2013 on January 28, 2013. The letter identified the product, the problem, and the action to be taken by the customer. Customers were advised if the Philips HeartStart XL+ Defibrillator/Monitor is first powered on and then there is disconnection or an interruption in AC power, the device may be locked out of clinical mode until the user enters the service mode password and performs an Operational Check. Users are provided with the Safety Notice that provides information on how to identify affected devices and instructions on actions to be taken. Customers were advised to follow the ACTION TO BE TAKEN BY CUSTOMER / USER section of the notice. To correct this issue Philips will provide a software upgrade to customers with affected units free of charge. If you need any further information or support concerning this issue, please contact your local Philips representative at 1-800-722-9377. For questions regarding this recall call 978-687-1501.
Quantity in commerce
3785 units
Distribution
Worldwide Distribution - USA (nationwide) and Internationally to ALGERIA, ANGOLA, AUSTRALIA, AUSTRIA, BAHRAIN, BELGIUM, BULGARIA, COLOMBIA, CROATIA (LOCAL NAME HYVATSKA), CYPRUS, CZECH REPUBLIC, DENMARK, DOMINICAN REPUBLIC, EGYPT, ESTONIA, FINLAND, FRANCE, GABON, GERMANY, HONG KONG, HUNGARY, ICELAND, INDIA, INDONESIA, IRAN (ISLAMIC REPUBLIC OF), IRAQ, IRELAND, ISRAEL, ITALY, JORDAN, KENYA, REPUBLIC OF KOREA, KUWAIT, LATVIA, LEBANON, LIBYAN ARAB JAMAHIRIYA, LITHUANIA, MALAYSIA, MALTA, MAURITIUS, MOROCCO, NAMIBIA, NETHERLANDS, NEW ZEALAND, NORWAY, OMAN, PALESTINE, POLAND, PORTUGAL, ROMANIA, SAUDI ARABIA, SINGAPORE, SLOVAKIA (SLOVAK REPUBLIC), SLOVENIA, SOUTH AFRICA, SPAIN, SRI LANKA, SWEDEN, SWITZERLAND, SYRIAN ARAB REPUBLIC, TANZANIA, THAILAND, TRINIDAD AND TOBAGO, TUNISIA, TURKEY, UNITED ARAB EMIRATES, UNITED KINGDOM, AND VIET NAM.
Product codes and lots
Serial number range: USO1100100 - USO1100372,  USN1100376 - USN1100960, USD1100961 - USD1101095,  US11201096 - US11201186,  US21201187 - US21201239,  US31201240 - US31201537,  US41201538 - US41201585,  US51201586 - US51201721,  US61201722 -US61201924,  US71201925 - US71202048,  US81202049 - US81202168, US91202169- US91202514,  USO1202515 - USO1202990,  USN1202991 - USN1203537,  USD1203538- USD1203968,  US11303969 - US11303972

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0871-2013
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0871-2013Class IITerminatedVoluntary: Firm initiated