Medical Device
Manufacturing
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Z-0950-2013Class II

Brilliance 64 and Ingenuity Computed Tomography X-Ray Systems The Brilliance 64 and Ingenuity CT are whole...

Philips North America LLC / initiated 2013-02-15 / Terminated / root cause: software

Philips Medical Systems (Cleveland) Inc began a recall of Brilliance 64 and Ingenuity Computed Tomography X-Ray Systems The Brilliance 64 and Ingenuity CT are whole body Computed Tomography X-Ray Systems intended to... on . FDA classified it as Class II and gives the reason as "This field change order is being released to update software and customer release notes to the affected installed base". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0950-2013
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips North America LLC
Product
Brilliance 64 and Ingenuity Computed Tomography X-Ray Systems The Brilliance 64 and Ingenuity CT are whole body Computed Tomography X-Ray Systems intended to produce cross-sectional images of the body by computer reconstruction of x-ray transmission data taken at different angles and planes. This device may include signal analysis and display equipment, patient, and equipment supports, components and accessories.
Product code
JAK System, X-Ray, Tomography, Computed
Reason for recall
This field change order is being released to update software and customer release notes to the affected installed base.
Root cause tag
software
FDA root cause
Software design
Action
Philips Healthcare sent an Urgent Medical Device Correction letter dated February 13, 2013, via certified mail to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were advised to review the information contained in the letter with all members of their staff who need to be aware of the contents of the letter. Customers were instructed to retain a copy with the equipment Instruction for Use. For questions customers were instructed to contact their local Phillips representative or local Philips Healthcare office. For North Americal and Canada contact Customer Care Solutions Center at 1-800-722-9377, option 5: Enter Site ID or follow the prompts For questions regarding this recall call 1-800-722-9377.
Quantity in commerce
42 Units
Distribution
Worldwide Distribution - USA including AR, AZ, IN, KS, LA, MA, MN, MS, MT, NJ, NY, NY, OH, OR, PA, TN, TX, VT, WV, WY, and worldwide including the contries of Australia, Belgium, China, France, Germany, Israel, Japan, Norway, Sweeden, and Switzerland.
Product codes and lots
Brilliance 64: 728231 & Ingenuity CT: 728326, 728323.  System Code # 728231, Serial #: 9654, 91003, 95130, 95157, 95504  System Code # 728326, Serial #: 32000,300003,300004,300005,300010,300011,300012,300014,300015,300018,300027,300041,300053,300059,300066,300070,300071,300073,300074,300078,300079,300080,300082,300084,300086,300091,300095,300101,300102,300112,300127,300128,300129,300131,300132,310064  System Code # 728323, Serial #: 320033

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0950-2013
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0950-2013Class IITerminatedVoluntary: Firm initiated