Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0833-2015Class II

Centricity Enterprise Archive is a software product for receiving, archiving and sending of medical data...

GE Healthcare / initiated 2013-04-19 / Terminated / root cause: software

Ge Healthcare It began a recall of Centricity Enterprise Archive is a software product for receiving, archiving and sending of medical data. DICOM devices (e..g. modalities, workstations)... on . FDA classified it as Class II and gives the reason as "GE Healthcare has become aware of a potential data loss issue associated with empty path names resulting from HL-7 updates when the cache disk is almost full". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0833-2015
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
GE Healthcare
Product
Centricity Enterprise Archive is a software product for receiving, archiving and sending of medical data. DICOM devices (e..g. modalities, workstations) Communicate with the archive using the DICOM protocol (published by ACR-NEMA). The clinical use is limited to the interaction that other systems have with the Centricity Enterprise archive. The intended users for Centricity Enterprise Archive are service personnel and system administrators and non clinical users. As of V4.0 XDS enabled systems can communicate with the archive using the XDS and XDS-1 profiles (published by IHE).
Product code
LMB Device, Digital Image Storage, Radiological
Reason for recall
GE Healthcare has become aware of a potential data loss issue associated with empty path names resulting from HL-7 updates when the cache disk is almost full.
Root cause tag
software
FDA root cause
Software design
Action
General Electric sent an Urgent Medical Device Correction letter dated April 19, 2013, to all affected customers. The letter instructs customers to ensure that Enterprise Archive partitions have enough free space available, in particular the cache disk should have at least 10% free space available. This could be facilitated by setting appropriate disk limits and watermarks on the individual libraries in Enterprise Archive. In case the disks are not being purged to the configured watermarks and the cache disk is almost full, customers are requested to contact their local GE service person. A permanent product correction will be provided to all customers under FMI85209R. Customers with questions were instructed to contact their local Sales/Service Representative. Also the Remote Online Center (ROC) Customer Care can be reached at 1-800-437-1171.
Quantity in commerce
115 units
Distribution
Nationwide Distribution including AZ, OH, WA.
Product codes and lots
Centricity Enterprise Archive versions: 4.0.x

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0833-2015
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0833-2015Class IITerminatedVoluntary: Firm initiated