Medical Device
Manufacturing
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Z-1346-2013Class II

cobas 4800 system z480 instrument. Integrates fully automated total nucleic acid isolation directly from...

Roche Molecular Systems Inc / initiated 2013-04-01 / Terminated / root cause: software

Roche Molecular Systems, Inc. began a recall of cobas 4800 system z480 instrument. Integrates fully automated total nucleic acid isolation directly from secondary sample tubes on . FDA classified it as Class II and gives the reason as "In rare instances, channel shifted results have been generated with cobas 4800 assays run on v1.1.1 of the cobas 4800 system. Raw data review indicates that, in these cases, all signals are shifted by one channel...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1346-2013
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Roche Molecular Systems Inc
Product
cobas 4800 system z480 instrument. Integrates fully automated total nucleic acid isolation directly from secondary sample tubes.
Product code
OOI Real Time Nucleic Acid Amplification System
Reason for recall
In rare instances, channel shifted results have been generated with cobas 4800 assays run on v1.1.1 of the cobas 4800 system. Raw data review indicates that, in these cases, all signals are shifted by one channel: channel 1 results report as channel 2, channel 2 results report as channel 3, channel 3 results report as channel 4, and channel 4 results report as channel 1. In the reported
Root cause tag
software
FDA root cause
Software design
Action
Roche sent an "Urgent Medical Device Correction" (UMDC) notification with response form dated April 1, 2013, to all affected customers via UPS Ground on April 1, 2013. The letter identified the product, the problem, and the action to be taken by the customer. A contact number (Roche Diagnostic Technical Support) is provided for technical support 24 hours a day, seven days a week at phone number: 1-888-912-7090.
Quantity in commerce
425 instruments
Distribution
Nationwide Distribution.
Product codes and lots
Material Number 05200881001 - all lot/serial numbers.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1346-2013
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1346-2013Class IITerminatedVoluntary: Firm initiated