Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1404-2013Class II

Canon Full Auto Ref-Keratometer RK-F2, Catalog Number 6937B002AA

Canon Inc. / initiated 2012-12-05 / Terminated / root cause: software

Canon Inc. began a recall of Canon Full Auto Ref-Keratometer RK-F2, Catalog Number 6937B002AA. Product Usage: This device is intended to be used to measure the refractive power and the... on . FDA classified it as Class II and gives the reason as "Canon Inc. had received 17 claims from our foreign sales companies between October to November 2012 that measurement value of RK-F2s refractive power (SPH value) sometimes indicated abnormal value which occurs...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1404-2013
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Canon Inc.
Product
Canon Full Auto Ref-Keratometer RK-F2, Catalog Number 6937B002AA. Product Usage: This device is intended to be used to measure the refractive power and the radius of corneal curvature of the human eye.
Product code
HKO Refractometer, Ophthalmic
Reason for recall
Canon Inc. had received 17 claims from our foreign sales companies between October to November 2012 that measurement value of RK-F2s refractive power (SPH value) sometimes indicated abnormal value which occurs approximately 5% in probability.
Root cause tag
software
FDA root cause
Software design
Action
Canon initiated recall by sending letters on November 22, 2012 to all affected customers. The letter identified the affected product, problem, actions to be taken and contact information.
Quantity in commerce
384 units
Distribution
Worldwide Distribution - USA Nationwide and countries of: Australia, Japan, Korea, Singapore and United Kingdom.
Product codes and lots
Catalog Number 6937B002AA. All serial numbers from the first unit onward.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1404-2013
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1404-2013Class IITerminatedVoluntary: Firm initiated