Z-2213-2013Class II

Responder 5 is a nurse call communication system that connects patients with staff in a hospital. The nurse...

Name: Z-2213-2013 Responder 5 is a nurse call communication system that connects patients with staff in a hospital. The nurse...
Creator: Rauland-Borg Corp
Published: 2013-05-10
License: https://open.fda.gov/license/

Rauland-Borg Corporation / initiated 2013-05-10 / Terminated

FDA source

Rauland-Borg Corp began a recall of Responder 5 is a nurse call communication system that connects patients with staff in a hospital. The nurse call system also connects team members and... on 2013-05-10. FDA classified it as Class II and gives the reason as "A counterfeited electronic component was identified in the products affected. The component, a data transceiver (transmitter/receiver), is associated with the intercommunication of these devices in the Responder 5...". As of 2026-09-10, the recall status on record is Terminated.

Recall record

Recall number: Z-2213-2013
Classification: Class II
Status: Terminated
Initiated: 2013-05-10
Posted: 2013-09-17
Terminated: 2015-05-06
Recalling firm: Rauland-Borg Corporation
Product: Responder 5 is a nurse call communication system that connects patients with staff in a hospital. The nurse call system also connects team members and departments from radiology, physical therapy, transport, environmental services and more. Responder 5 is used in hospitals and long term patient care facilities to allow for remote communications between patients and patient monitoring devices and healthcare providers
Product code: ILQ System, Communication, Powered
Reason for recall: A counterfeited electronic component was identified in the products affected. The component, a data transceiver (transmitter/receiver), is associated with the intercommunication of these devices in the Responder 5 system across the L-Net data path. Failure of a data transceiver results in the loss of nurse call functionality in the associated room, and may disrupt communications on the L-Net run
FDA root cause: Counterfeit
Action: Tech Bulletins sent a letter dated May 10, 2013, to all affected customers notifying them of the counterfeit parts and requesting that customers uninstall and return affected products to Rauland-Borg for replacement. A subsequent recall notification letter dated August 5, 2013 was mailed to customers. The letter included instructions to both direct accounts and end users on the process of replacing affected units with units manufactured with authentic parts. For additional information please call 847-590-5920.
Quantity in commerce: Product Code 351000: 385 units; Product Codes 352000 and 352020: 14,808 units (total)
Distribution: Worldwide distribution - US: (nationwide) including the states of AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IL, IN, KS, KY, LA, MA, MI, MN, MO, NC, NE, NV, NY, OH, OK, OR, PA, SD, TN, TX, UT, VA, WA, WI and WV., and the countries of : Australia, Canada, Columbia, Lebanon, Mexico and Saudi Arabia.
Product codes and lots: 1) Product Code 351000 (Branch Regional Controller); 2) Product Code 352000 (Corridor Light); 3) Product Code 352020 (Domeless Controller)

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-2213-2013
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-2213-2013	Class II	Terminated	Voluntary: Firm initiated	2013-09-25	2013-09-17

Product code ILQ

The FDA recall record names no cleared device, and no clearance has been matched to it.

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-09-30, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)