Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2318-2013Class II

McKesson Horizon Medical Imaging (HMI) Radiological Image Processing System, product versions 4.6.1 to 11.6...

Mckesson Information Solutions, LLC / initiated 2013-09-04 / Terminated / root cause: software

Mckesson Information Solutions LLC began a recall of McKesson Horizon Medical Imaging (HMI) Radiological Image Processing System, product versions 4.6.1 to 11.6., is a medical image and information management... on . FDA classified it as Class II and gives the reason as "Software malfunction may occur resulting in a certain combination of server configurations which has the potential to cause image loss". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2318-2013
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Mckesson Information Solutions, LLC
Product
McKesson Horizon Medical Imaging (HMI) Radiological Image Processing System, product versions 4.6.1 to 11.6., is a medical image and information management application intended to receive, transmit, store, retrieve, display, print and process digital medical images, digital medical video, and associated medical information from medical imaging systems.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Software malfunction may occur resulting in a certain combination of server configurations which has the potential to cause image loss.
Root cause tag
software
FDA root cause
Software change control
Action
Consignees were notified via Urgent Field Safety Notice dated September 4. MMIC Customer support will be contacting customers known to have a multi-server configuration and will implement the configuration change.
Quantity in commerce
329 units
Distribution
Worldwide Distribution - United States including the territories of Guam and Puerto Rico and the countries of Canada and France.
Product codes and lots
Products: HMI 4.6.1; HMI 5.x (5.0.1, 5.0.5, 5.0.6, 5.0.7, 5.0.8); HMI 11.0x (11.0.5, 11.0.6, 11.0.6 FR EP2, 11.0.7, 11.0.8); HMI 11.5x (11.5, 11.5.1, 11.5.2) and HMI 11.6.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2318-2013
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2318-2013Class IITerminatedVoluntary: Firm initiated