Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0443-2014Class II

Blanketrol III Data Export Software Version 1.10 The Blanketrol III Data Export Software is intended for use...

Gentherm Medical, LLC / initiated 2013-05-15 / Terminated / root cause: software

Cincinnati Sub-Zero Products Inc began a recall of Blanketrol III Data Export Software Version 1.10 The Blanketrol III Data Export Software is intended for use in the electronic transfer of medical device data... on . FDA classified it as Class II and gives the reason as "During a customer inquiry regarding a beta version of the Bill Data Export Software, Model USB-127, it was discovered that the wrong software version was released to a customer". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0443-2014
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Gentherm Medical, LLC
Product
Blanketrol III Data Export Software Version 1.10 The Blanketrol III Data Export Software is intended for use in the electronic transfer of medical device data from the Blanketrol III to a computer, without controlling or altering the function or parameters of the Blanketrol III.
Product code
DWJ System, Thermal Regulating
Reason for recall
During a customer inquiry regarding a beta version of the Bill Data Export Software, Model USB-127, it was discovered that the wrong software version was released to a customer.
Root cause tag
software
FDA root cause
Software Manufacturing/Software Deployment
Action
Cincinnati Sub-Zero sent a Urgent Medical Device Notification letter dated July 15, 2013, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. They instructed their customers to to do the following: 1) Upon receipt of the corrected Blanketrol III Data Export Software disc, immediately collect and destroy all previous Blanketrol III Data Export Software disc from this lot # currently in possession and replace all downloaded Blanketrol III Data Export Software with the correct version provided by CSZ. 2) After the Blanketrol Data Export Software Version 1.00 have been destroyed and downloaded versions replaced with version 1.10, complete and return the enclosed response form as soon as possible to acknowledge receipt of this notification and to inform CSZ that you have performed and completed the requested actions. Return the form by fax to (513) 772-9119 scan and e-mail the information to [email protected], or mail to: Cincinnati Sub-Zero 12011 Mosteller Road Cincinnati, OH 45241 U.S.A. For further questions please call 1-(800) 989-7373 or (513) 772-8810.
Quantity in commerce
12 Units
Distribution
Worldwide Distribution - US Distribution including the following states AK, CO, FL, MA, MI, and NC. and Internationally to Canada, Germany and United Kingdom.
Product codes and lots
Product/Part #86127, Catalog #USB-127, Lot #00554

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0443-2014
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0443-2014Class IITerminatedVoluntary: Firm initiated