Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0273-2014Class II

Osseocare Pro Console & Set Osseocare Pro, Model 1600870-001, 1700470-001, and 1700471-001. Device Name...

Nobel Biocare USA LLC / initiated 2013-10-24 / Terminated / root cause: software

Nobel Biocare Usa Llc began a recall of Osseocare Pro Console & Set Osseocare Pro, Model 1600870-001, 1700470-001, and 1700471-001. Device Name: Osseocare Pro console & Set Osseocare Pro. Model... on . FDA classified it as Class II and gives the reason as "The recall was initiated because there is a potential for malfunction of the OsseoCare Pro when used with the OseeoCare Pro iPad application software release 1.2.0.7". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0273-2014
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Nobel Biocare USA LLC
Product
Osseocare Pro Console & Set Osseocare Pro, Model 1600870-001, 1700470-001, and 1700471-001. Device Name: Osseocare Pro console & Set Osseocare Pro. Model: 1600870-001, 1700470-001, 1700471-001. Marketing status: Class I, under K092214. Device description: Software-based, electronically controlled tabletop device. In dentistry for dental surgery, endodontics and implantology.
Product code
EBW Controller, Foot, Handpiece And Cord
Reason for recall
The recall was initiated because there is a potential for malfunction of the OsseoCare Pro when used with the OseeoCare Pro iPad application software release 1.2.0.7.
Root cause tag
software
FDA root cause
Software Manufacturing/Software Deployment
Action
Bien Air Dental send and Urgent Field Safety Notice dated October 24, 2013, to all affected customers. The letter notified customers of the recall, description of the problem, description of the product (OsseoCare Pro iPad app software release 1.2.0.7), action to be taken by user, an alternative solution, and contact details. The letter was also accompanied by an acknowlegement form. Customers with questions were instructed to call 1-800-433-2436. For questions regarding this recall call 714-282-4800.
Quantity in commerce
1082 (391 US)
Distribution
Worldwide Distribution - USA (nationwide) United States and Internationally to Austria, Belgium, Brazil, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Russia, South Africa, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.
Product codes and lots
Model Numbers: 1600870-001, 1700470-001, 1700471-001.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0273-2014
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0273-2014Class IITerminatedVoluntary: Firm initiated