steroEOS Workstation with software versions: 1.3, 1.4 and 1.5 used in processing 3D X-ray images
EOS Imaging began a recall of steroEOS Workstation with software versions: 1.3, 1.4 and 1.5 used in processing 3D X-ray images Product Usage: The sterEOS Workstation is a general system for... on . FDA classified it as Class II and gives the reason as "Error copying information to the clinical file and to the report when two 3D models are opened simultaneously on the sterEOS workstation". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-0580-2014
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- EOS imaging
- Product
- steroEOS Workstation with software versions: 1.3, 1.4 and 1.5 used in processing 3D X-ray images Product Usage: The sterEOS Workstation is a general system for acceptance , transfer, display and digital processing of two 3D x-ray images.
- Product code
- LLZ System, Image Processing, Radiological
- Reason for recall
- Error copying information to the clinical file and to the report when two 3D models are opened simultaneously on the sterEOS workstation
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- EOS imaging issued a safety information letter dated November 29, 2013, to the US customer sites. The letter identifed the affected product, problem and actions to be taken. Users of the sterEOS workstation are asked not to simultaneously open several pairs of images in sterEOS 3D. The letter informed customers that EOS imaging will, at it's own expense, corect all systems affected by means of a software update. An EOS imaging representative will contact affected customers to make an appointment for this update once it is available. Users of the sterEOS workstation are asked not to simultaneously open several pairs of images in sterEOS 3D. For questions call +33 (0) 155 25 6060.
- Quantity in commerce
- 36 units
- Distribution
- USA Nationwide Distribution
- Product codes and lots
- Software versions: 1.3, 1.4 and 1.5
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-0580-2014 | Class II | Terminated | Voluntary: Firm initiated |
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