Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0580-2014Class II

steroEOS Workstation with software versions: 1.3, 1.4 and 1.5 used in processing 3D X-ray images

EOS imaging / initiated 2013-11-29 / Terminated / root cause: software

EOS Imaging began a recall of steroEOS Workstation with software versions: 1.3, 1.4 and 1.5 used in processing 3D X-ray images Product Usage: The sterEOS Workstation is a general system for... on . FDA classified it as Class II and gives the reason as "Error copying information to the clinical file and to the report when two 3D models are opened simultaneously on the sterEOS workstation". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0580-2014
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
EOS imaging
Product
steroEOS Workstation with software versions: 1.3, 1.4 and 1.5 used in processing 3D X-ray images Product Usage: The sterEOS Workstation is a general system for acceptance , transfer, display and digital processing of two 3D x-ray images.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Error copying information to the clinical file and to the report when two 3D models are opened simultaneously on the sterEOS workstation
Root cause tag
software
FDA root cause
Software design
Action
EOS imaging issued a safety information letter dated November 29, 2013, to the US customer sites. The letter identifed the affected product, problem and actions to be taken. Users of the sterEOS workstation are asked not to simultaneously open several pairs of images in sterEOS 3D. The letter informed customers that EOS imaging will, at it's own expense, corect all systems affected by means of a software update. An EOS imaging representative will contact affected customers to make an appointment for this update once it is available. Users of the sterEOS workstation are asked not to simultaneously open several pairs of images in sterEOS 3D. For questions call +33 (0) 155 25 6060.
Quantity in commerce
36 units
Distribution
USA Nationwide Distribution
Product codes and lots
Software versions: 1.3, 1.4 and 1.5

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0580-2014
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0580-2014Class IITerminatedVoluntary: Firm initiated