Medical Device
Manufacturing
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Z-1275-2014Class II

DICOM Export Format for Sum Dose with Velocity v3.0.0. A stand-alone software product that provides the...

Varian Medical Systems, Inc. / initiated 2013-07-25 / Terminated / root cause: software

Velocity Medical Solutions, LLC began a recall of DICOM Export Format for Sum Dose with Velocity v3.0.0. A stand-alone software product that provides the oncology care specialists (physicians, physicists... on . FDA classified it as Class II and gives the reason as "An anomaly was detected such that, under certain conditions, a summed dose created by Velocity replaces the calculated dose from an approved plan in Eclipse when importing the dose from Velocity". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1275-2014
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Varian Medical Systems, Inc.
Product
DICOM Export Format for Sum Dose with Velocity v3.0.0. A stand-alone software product that provides the oncology care specialists (physicians, physicists, dosimetrists, etc.) a means for comparison of medical imaging data from multiple DICOM conformant imaging modality sources. It allows the display, annotating, volume rendering, registration and fusing of medical images as an aid during use by diagnostic radiology, oncology, radiation therapy planning and other medical specialties.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
An anomaly was detected such that, under certain conditions, a summed dose created by Velocity replaces the calculated dose from an approved plan in Eclipse when importing the dose from Velocity.
Root cause tag
software
FDA root cause
Software design
Action
Velocity Medical Solutions sent a Urgent Field Safety Notice dated July 25th, 2013, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Velocity advises customers creating Dose volumes in Velocity to refrain from exporting these dose files to Eclipse until the customers install has been upgraded to Velocity 3.0.1, which will be available August 5th, 2013. A new version of Velocity that corrects this error, Velocity v3.0.1, will be available on August 5th, 2013 for upgrade at no cost. Please contact your Velocity Medical representative to obtain this upgrade. Service representative will upgrade the application at your earliest convenience. Please advise the appropriate personnel working in your medical department of the content of this letter. We sincerely apologize for any inconvenience and thank you in advance for your co-operation. Contact Information. Helpdesk: (404) 920-1966 or (855) 857-0802 and press 2.
Quantity in commerce
54 installs
Distribution
Worldwide Distribution - US (nationwide) including the states of AL, CA, CO, CT, DC, FL, GA, IL, IN, LA, MA, MD, MI, MS, NC, NY, PA, SC, TN, TX, WI, and the countries of Belarus, Italy and Switzerland.
Product codes and lots
VelocityAIS 3.0.0

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1275-2014
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1275-2014Class IITerminatedVoluntary: Firm initiated