Z-1864-2014Class II
Ingenia 3.0T, magnetic resonance imaging system
Philips North America LLC / initiated 2014-06-13 / Terminated / root cause: manufacturing process
Philips Medical Systems, Inc. began a recall of Ingenia 3.0T, magnetic resonance imaging system on . FDA classified it as Class II and gives the reason as "For some identified Ingenia systems shipped between December 2013 and March 2014, cover set rear magnetic M10 nuts were erroneously supplied instead of A4 stainless steel nuts". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.
Recall record
- Recall number
- Z-1864-2014
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Philips North America LLC
- Product
- Ingenia 3.0T, magnetic resonance imaging system.
- Product code
- LNH System, Nuclear Magnetic Resonance Imaging
- Reason for recall
- For some identified Ingenia systems shipped between December 2013 and March 2014, cover set rear magnetic M10 nuts were erroneously supplied instead of A4 stainless steel nuts.
- Root cause tag
- manufacturing process
- FDA root cause
- Nonconforming Material/Component
- Action
- On June 14, 2014, Field Safety Notice (FSN 78100432), was be sent to all US and Canadian consignees via certified mail. Philips Key Market representatives will distribute the letter internationally. The FSN instructs consignees to not let hospital technical staff or any person other than Philips service engineers dismount the rear covers before the system is inspected and/or corrected by Philips. Philips has alerted installation and service engineers to this hazard. A Field Change Order with reference FCO781 00432 is being released directing Philips field service engineers to inspect the Ingenia rear cover set nuts and replace them if needed with non-magnetic stainless steel nuts. For further information or support concerning this issue, consignees should contact their local Philips representative at 1-800-722-9377.
- Quantity in commerce
- 18
- Distribution
- Worldwide Distribution-USA (nationwide) including the states of AL, AZ, CA, CO, GA, ME, MI, NY, OH, PA, TX, and WA, and the countries of Mexico, Argentina, Australia, Belarus, Belgium, Brazil, Chile, China, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, South Korea, Laos, New Zealand, Norway, Palau, Poland, Portugal, Qatar, South Africa, Sweden, Switzerland, Taiwan, Tunisia, Turkey, Turkey, United Kingdom, Venezuela, and Vietnam.
- Product codes and lots
- Model Number: 781377
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1862-2014 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1863-2014 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1864-2014 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1865-2014 | Class II | Terminated | Voluntary: Firm initiated |
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