Medical Device
Manufacturing
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Z-2597-2014Class II

RADIANCE v. 2.4X, 2.5X and 2.6X

Radiometer America, Inc / initiated 2014-07-28 / Terminated / root cause: software

Radiometer America Inc began a recall of RADIANCE v. 2.4X, 2.5X and 2.6X Product Usage: RADIANCE is a data processing application for clinical use intended to monitor, collect, store, retrieve and... on . FDA classified it as Class II. As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2597-2014
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Radiometer America, Inc
Product
RADIANCE v. 2.4X, 2.5X and 2.6X Product Usage: RADIANCE is a data processing application for clinical use intended to monitor, collect, store, retrieve and process laboratory data. RADIANCE is also intended to control clinical analyzers providing laboratory data.
Product code
JQP Calculator/Data Processing Module, For Clinical Use
Root cause tag
software
FDA root cause
Software design
Action
Radiometer sent an Product Notification letter dated July 31, 2014 to affected customers via FedEx. The letter identified the affected product, problem and actions to be taken. The letter informed customers that local RADIOMETER IT specialist will contact customers in order to schedule the upgrade to v. 2.74 or 3.5.2. All RADIANCE versions below 2.7X will be upgraded to v. 2.74 or 3.5.2. For questions regarding this letter or the Recall, please contact Radiometer America Technical Support at 1-800-736-0600 opt.4.
Quantity in commerce
N/A
Distribution
Worldwide Distribution - US (nationwide) in the states of AZ, CA, MO, MS, TX and UT. and the countries of: Austrialia, Austria, France, UK, Italy, Japan, Spain, India, and the Netherlands.
Product codes and lots
Verions 2.4X, 2.5X and 2.6X

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2597-2014
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2597-2014Class IITerminatedVoluntary: Firm initiated