Z-0817-2015Class II

EPIQ 7 Ultrasound System, EPIQ 7 systems with software versions 1.0.x or 1.1.x with QLAB a2DQ and/or aCMQ...

Name: Z-0817-2015 EPIQ 7 Ultrasound System, EPIQ 7 systems with software versions 1.0.x or 1.1.x with QLAB a2DQ and/or aCMQ...
Creator: Philips Ultrasound, Inc.
Published: 2014-11-05
License: https://open.fda.gov/license/

Philips North America LLC / initiated 2014-11-05 / Terminated / root cause: software

FDA source

Philips Ultrasound, Inc. began a recall of EPIQ 7 Ultrasound System, EPIQ 7 systems with software versions 1.0.x or 1.1.x with QLAB a2DQ and/or aCMQ plug-ins are affected. Model: EPIQ 7G, EPIC 7C, EPIQ... on 2014-11-05. FDA classified it as Class II and gives the reason as "When using the QLAB Auto 2D Quantification (a2DQ) and Auto Cardiac Motion Quantification (aCMQ) applications, the reported End-Systolic Volume (ESV) may be smaller, and the Left Ventricular Ejection Fraction (EF) may be...". As of 2026-09-10, the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number: Z-0817-2015
Classification: Class II
Status: Terminated
Initiated: 2014-11-05
Posted: 2014-12-16
Terminated: 2016-08-15
Recalling firm: Philips North America LLC
Product: EPIQ 7 Ultrasound System, EPIQ 7 systems with software versions 1.0.x or 1.1.x with QLAB a2DQ and/or aCMQ plug-ins are affected. Model: EPIQ 7G, EPIC 7C, EPIQ 7W; Catalog Number: 795200 / 795201 and Part Number: 989605386721. Diagnostic Ultrasound Imaging.
Product code: IYN System, Imaging, Pulsed Doppler, Ultrasonic
Reason for recall: When using the QLAB Auto 2D Quantification (a2DQ) and Auto Cardiac Motion Quantification (aCMQ) applications, the reported End-Systolic Volume (ESV) may be smaller, and the Left Ventricular Ejection Fraction (EF) may be higher, than the ESV and EF calculated by manual tracing without the use of QLAB. An incorrect EF calculation could lead to misdiagnosis and/or delayed or incorrect therapy.
Root cause tag: software
FDA root cause: Software design
Action: Philips has identified additional affected units and sent the Urgent-Field Safety Notice -Philips Ultrasound QLAB 10.0 (on Xcelera) letter, dated 2015/3/17, to their consignees. The FCO associated with this letter is FSN MA-FCO 83000190. The affected units identified as QLAB versions 10.0 with a2DQ and/or aCMQ plug-ins installed with Philips Xcelera software. QLAB software installed on Philips diagnostic ultrasound systems (carts) is the subject of a separate Field Safety Notice (FSN MA-FCO79500316 ). Philips has corrected this issue with QLAB version 10.2 on Xcelera and will contact customers to arrange installation of the upgrade to version 10.2 or higher free of charge. If consignees need any further information or support concerning the FCO 83000190, please contact your local Philips representative or Philips Customer Service at 1-800-722-9377. *************************************************************************************** Philips has begun sending out the URGENT - Medical Device Correction letters, dated 2014 NOV 05, for the Philips Ultrasound QLAB, Philips Model EPIQ 5 Ultrasound System, Philips Model EPIQ 7 Ultrasound System, and Philips Ultrasound Q-Station. The customer letter is also identified with the FSN # 79500316; 79500317; 79500318; or 79500321. The letters notified customers that Erroneous End-Systolic Volumes and Ejection Fraction May Be Reported When Using a2DQ & aCMQ (Auto 2D Quantification & Auto Cardiac Motion Quantification). Customers with questions should contact local Philips representative or Philips Customer Service at 1-866-767-7822.
Quantity in commerce: 701 units (237 in the US and 464 outside US)
Distribution: Worldwide distribution (for FCO 83000190): US, including the states of AK, CA, CO, CT, DC, DE, FL, GA, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, NC, NJ, NY, OH, OR, PA, SC, SD, TN, TX, VA, WA, and WI; and the countries of United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Colombia, Germany, Ecuador, Estonia, Spain, Finland, France, Great Britain, Hong Kong, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, Norway, New Zealand, Philippines, Saudi Arabia, Sweden, Singapore, Slovenia, Thailand, Turkey, Taiwan, and Vietnam. ********************************************************************************** Worldwide Distribution -- US, including the states of KY, TN, ME, CA, PA, NC, CT, NY, SC, IL, IN, and WI; and the countries of Argentina, Spain, India, Italy, Austria, Germany, Belgium, Canada, Finland, Switzerland, Greece, Malaysia, Sweden, Australia, Netherlands, Mexico, Peru, Taiwan, Japan, France, and Norway.
Product codes and lots: SERIAL NUMBERS FOR FCO 079500318- EPIQ 7 SYSTEM: US114B0038, US114B0040, US114B0055, US114B0091, US114B0111, US114B0112, US114B0113, US114B0114, US114B0115, US114B0125, US114B0128, US114B0129, US114B0161, US114B0185, US114B0186, US114B0201, US114B0204, US114B0225, US114B0235, US114B0236, US114B0266, US114B0267, US114B0307, US114B0335, US114B0336, US114B0337, US114B0355, US114B0358, US114B0359, US114B0360, US114B0398, US114B0399, US114B0400, US114B0401, US114B0471, US114B0473, US114B0474, US114B0478, US114B0493, US114B0494, US114B0495, US114B0508, US114B0510, US114B0511, US114B0527, US114B0528, US114B0529, US114B0530, US114B0572, US114B0579, US114B0580, US114B0581, US114B0582, US114B0596, US114B0599, US114B0600, US114B0601, US114B0602, US114B0603, US114B0604, US114B0608, US114B0615, US114B0620, US114B0621, US114B0622, US114B0650, US114B0651, US114B0657, US114B0658, US114B0668, US114B0694, US114B0700, US114B0745, US114B0747, US214B0003, US214B0004, US214B0038, 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US514B0113, US514B0114, US514B0144, US514B0147, US514B0148, US514B0216, US613B0033, US613B0101, US613B0102, US613B0366, US713B0122, US713B0125, US713B0163, US713B0165, US713B0195, US713B0361, US713B0362, US713B0363, US713B0439, US713B0590, US713B0594, US813B0015, US813B0039, US813B0160, US813B0164, US813B0191, US813B0195, US813B0196, US813B0228, US813B0229, US813B0406, US813B0407, US813B0408, US813B0409, US813B0410, US813B0411, US913B0012, US913B0014, US913B0041, US913B0051, US913B0099, US913B0104, US913B0136, US913B0140, US913B0141, US913B0142, US913B0143, US913B0177, US913B0181, US913B0182, US913B0183, US913B0185, US913B0202, US913B0219, US913B0252, US913B0253, US913B0254, US913B0255, US913B0302, US913B0303, US913B0332, US913B0333, US913B0336, US913B0339, US913B0340, US913B0351, US913B0352, US913B0380, US913B0395, US913B0396, US913B0397, US913B0398, US913B0399, US913B0400, US913B0401, US913B0409, US913B0441, US913B0444, US913B0445, US913B0446, US913B0447, US913B0503, US913B0504, US913B0505, US913B0506, US913B0522, US913B0566, US913B0567, US913B0614, US913B0615, US913B0616, USD13B0017, USD13B0056, USD13B0057, USD13B0058, USD13B0059, USD13B0060, USD13B0063, USD13B0076, USD13B0077, USD13B0078, USD13B0079, USD13B0080, USD13B0081, USD13B0082, USD13B0083, USD13B0084, USD13B0085, USD13B0119, USD13B0147, USD13B0148, USD13B0154, USD13B0243, USD13B0244, USD13B0247, USD13B0248, USD13B0249, USD13B0250, USD13B0251, USD13B0300, USD13B0301, USD13B0302, USD13B0303, USD13B0304, USD13B0305, USD13B0306, USD13B0307, USD13B0308, USD13B0309, USD13B0310, USD13B0349, USD13B0353, USD13B0354, USD13B0355, USD13B0356, USD13B0378, USD13B0379, USD13B0381, USD13B0382, USD13B0415, USD13B0416, USD13B0423, USD13B0435, USD13B0436, USD13B0437, USD13B0438, USD13B0466, USD13B0467, USD13B0468, USD13B0489, USD13B0498, USD13B0514, USD13B0533, USD13B0534, USD13B0535, USD13B0547, USD13B0548, USD13B0549, USD13B0551, USD13B0561, USD13B0565, USD13B0566, USD13B0567, USD13B0576, USD13B0577, USD13B0578, USD13B0579, USD13B0580, USD13B0581, USD13B0582, USD13B0634, USD13B0635, USD13B0636, USD13B0640, USD13B0641, USD13B0645, USD13B0646, USD13B0647, USD13B0648, USD13B0649, USD13B0659, USD13B0664, USD13B0665, USD13B0666, USD13B0673, USD13B0674, USD13B0675, USD13B0676, USD13B0701, USD13B0702, USD13B0704, USD13B0706, USD13B0721, USD13B0775, USD13B0777, USD13B0778, USD13B0780, USD13B0785, USN13B0033, USN13B0036, USN13B0153, USN13B0154, USN13B0155, USN13B0159, USN13B0202, USN13B0203, USN13B0233, USN13B0234, USN13B0308, USN13B0333, USN13B0334, USN13B0348, USN13B0419, USN13B0420, USN13B0433, USN13B0434, USN13B0435, USN13B0436, USN13B0438, USN13B0439, USN13B0440, USN13B0464, USN13B0465, USN13B0506, USN13B0507, USN13B0510, USN13B0511, USN13B0512, USN13B0513, USN13B0514, USN13B0515, USN13B0558, USN13B0562, USN13B0563, USN13B0565, USN13B0587, USN13B0589, USN13B0590, USN13B0591, USN13B0592, USN13B0643, USN13B0650, USO13B0043, USO13B0206, USO13B0211, USO13B0213, USO13B0214, USO13B0242, USO13B0243, USO13B0244, USO13B0264, USO13B0265, USO13B0267, USO13B0287, USO13B0293, USO13B0297, USO13B0304, USO13B0311, USO13B0322, USO13B0323, USO13B0325, USO13B0326, USO13B0328, USO13B0329, USO13B0330, USO13B0331, USO13B0332, USO13B0393, USO13B0394, USO13B0441, USO13B0442, USO13B0450, USO13B0451, USO13B0452, USO13B0509, USO13B0510, USO13B0511, USO13B0512, USO13B0549, USO13B0554, USO13B0560, USO13B0561, USO13B0562, USO13B0563, USO13B0608, USO13B0609, USO13B0632, USO13B0633, USO13B0635, USO13B0643, USO13B0673, and USO13B0677.

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-0817-2015
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-0815-2015	Class II	Terminated	Voluntary: Firm initiated	2014-12-24	2014-12-16
Z-0816-2015	Class II	Terminated	Voluntary: Firm initiated	2014-12-24	2014-12-16
Z-0817-2015	Class II	Terminated	Voluntary: Firm initiated	2014-12-24	2014-12-16
Z-0818-2015	Class II	Terminated	Voluntary: Firm initiated	2014-12-24	2014-12-16

Product code IYN

K132304Class IIEpiq Diagnostic Ultrasound SystemPhilips Ultrasound, Inc. / cleared 2013-08-21

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-10-14, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)