Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0934-2015Class II

AlignRT is a video-based three-dimensional (3D) surface imaging system which is used to image the skin...

Vision Rt Inc / initiated 2014-11-11 / Terminated / root cause: software

Vision Rt Inc began a recall of AlignRT is a video-based three-dimensional (3D) surface imaging system which is used to image the skin surface of a patient in 3D before and during... on . FDA classified it as Class II and gives the reason as "Potential use error when the external Gate Controller is turned ON after the Vision RT software has been opened". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0934-2015
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Vision Rt Inc
Product
AlignRT is a video-based three-dimensional (3D) surface imaging system which is used to image the skin surface of a patient in 3D before and during radiotherapy treatment.
Product code
IYE Accelerator, Linear, Medical
Reason for recall
Potential use error when the external Gate Controller is turned ON after the Vision RT software has been opened.
Root cause tag
software
FDA root cause
Under Investigation by firm
Action
VisionRT sent an Urgent Medical Device Correction Notification letter dated November 10, 2014, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers shall: A. Print the instructions in Appendix 3, place them in the front of the product guide and ensure these instructions are read and understood by all those who need to be aware of them within their organisation; B. Maintain awareness of this issue until all actions indicated in this letter have been successfully completed; C. Promptly inform Vision RT if they believe that patient harm occurred due to this issue; AND D. Complete the acknowledgement in Appendix 1 and return it via email to [email protected]. Contact Vision RT Should you have any queries on this letter, please do not hesitate to contact Vision RT by telephone on +44 20 83464300 (866 778-2379 from the US) or as per http://www.visionrt.com/contact/details. For questions regarding this recall call 866-594-5443.
Quantity in commerce
55
Distribution
Nationwide Distribution
Product codes and lots
Serial numbers (internally referred to as PCR numbers):   USA: 247-018, 247-039, 247-040, 247-053, 247-060, 247-061 , 247-062, 247-063, 247-068, 247-071 , 247-075, 247-076 , 247-078, 247-081, 247-083, 247-096, 247-099, 247-100,, 247-101, 247-102 , 247-110 , 247-118, 247-119, 247-122, 247-124, 247-127, 247-129, 247-130, 247-138, 247-140, 247-142, 247-149, 247-150, 247-153, 247-161, 247-167, 247-171, 247-184, 247-194, 247-200, 247-207, 247-212, 247-213, 248-012, 248-018, 248-041  Rest of the world:  247-035, 247-073, 247-114, 247-131, 247-147, 247-148, 247-188

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0934-2015
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0934-2015Class IITerminatedVoluntary: Firm initiated