Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0910-2015Class II

McKesson Cardiology ECG Management It is a software application designed to import, display, store, analyze...

Change Healthcare Israel Ltd. / initiated 2014-12-19 / Terminated / root cause: software

McKesson Israel Ltd. began a recall of McKesson Cardiology ECG Management It is a software application designed to import, display, store, analyze, distribute and manage information related to ECG... on . FDA classified it as Class II and gives the reason as "An ECG procedure time stamp is incorrect, due to a software error in the McKesson Cardiology ECG Management with software versions 13.1 and 13.1.1". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0910-2015
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Change Healthcare Israel Ltd.
Product
McKesson Cardiology ECG Management It is a software application designed to import, display, store, analyze, distribute and manage information related to ECG procedures of adult and pediatric patients from external ECG devices.
Product code
DQK Computer, Diagnostic, Programmable
Reason for recall
An ECG procedure time stamp is incorrect, due to a software error in the McKesson Cardiology ECG Management with software versions 13.1 and 13.1.1.
Root cause tag
software
FDA root cause
Software design
Action
McKesson sent an Urgent Field Safety Notice dated December 16, 2014, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed how to identify the potentially affected procedures and update the procedure date (if relevant) until a software update is made advailable for installation by McKesson. McKesson will proactively identify prior procedures affected by this issue and will notify customers of any issues identified. In addition to the Field Safety Notice, McKesson Israel will provide correction to the affected SW versions and will contact customers for deployment of a software patch that prevents this scenario from occurring. Customers with questions should contact McKesson Support at 1-866-777-0202. For questions regarding this recall call 404-338-3556.
Quantity in commerce
9
Distribution
Worldwide Distribution - USA including MA, MS, NH, NC, TX, WA and Internationally to the United Kingdom.
Product codes and lots
MC13.1 and MC13.1.1

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0910-2015
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0910-2015Class IITerminatedVoluntary: Firm initiated