Z-1613-2015Class II
ReTurn belt, wipeable, sizes Small through Extra Large, Plastic pouch, 1 item per pouch. Patient transfer aid
Handicare USA, Inc. / initiated 2015-03-26 / Terminated / root cause: design
Handicare USA, Inc. began a recall of ReTurn belt, wipeable, sizes Small through Extra Large, Plastic pouch, 1 item per pouch. Patient transfer aid on . FDA classified it as Class II and gives the reason as "Complaints were received that the heat-welded seam on the wipeable belt's strap tore when force was applied". As of , the recall status on record is Terminated, and MDM tags the root cause as design.
Recall record
- Recall number
- Z-1613-2015
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Handicare USA, Inc.
- Product
- ReTurn belt, wipeable, sizes Small through Extra Large, Plastic pouch, 1 item per pouch. Patient transfer aid.
- Product code
- IKX Aid, Transfer
- Reason for recall
- Complaints were received that the heat-welded seam on the wipeable belt's strap tore when force was applied.
- Root cause tag
- design
- FDA root cause
- Device Design
- Action
- Handicare sent an Voluntary Product Recall Notification letter dated April 2, 2015, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Customers were requested to quarantine any remaining stock and to contact customers if product was further distributed and to return the affected product for a replacement and/or full refund. Also, enclosed is a response form. Please complete and return the form even if you do not have any product to return. Your Sales representative can assist you in completing this form. This information is essential in order to maintain recall effectiveness information (required by FDA). Thank you for your support. We are committed to re-releasing the wipeable ReTurn belt as soon as we believe that it meets the quality standards that you expect from Handicare. Please contact our Customer Experience team at 1-866-276-5438 if you have any questions regarding the recall or would like assistance with the recall. We regret any inconvenience that this action may cause, but we appreciate your understanding as we take action to ensure patient and customer satisfaction.
- Quantity in commerce
- 64
- Distribution
- US Distribution to the states of : FL, CA, NJ, NC and MD.
- Product codes and lots
- All affected product in the U.S are from the same LOT #1402S, Model #s 6133-6136
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1613-2015 | Class II | Terminated | Voluntary: Firm initiated |
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