SOMATOM Perspective; the intended use of computed tomography is to produce cross-sectional images of the body...
Siemens Medical Solutions USA, Inc began a recall of SOMATOM Perspective; the intended use of computed tomography is to produce cross-sectional images of the body by computer reconstruction of x-ray transmission... on . FDA classified it as Class II and gives the reason as "Software bugs in VC20B SP0a or SP1 software versions may cause issues that could make it necessary to rescan patients. Syngo Main UI may crash if the Patient Browser is scrolled with arrow keys of the keyboard. Tomo...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1646-2015
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Siemens Medical Solutions USA, Inc.
- Product
- SOMATOM Perspective; the intended use of computed tomography is to produce cross-sectional images of the body by computer reconstruction of x-ray transmission data from either the same axial plane taken at different angels or spiral planes taken at different angles.
- Product code
- JAK System, X-Ray, Tomography, Computed
- Reason for recall
- Software bugs in VC20B SP0a or SP1 software versions may cause issues that could make it necessary to rescan patients. Syngo Main UI may crash if the Patient Browser is scrolled with arrow keys of the keyboard. Tomo images may freeze on the screen when zoomed in or out under the mode of CAREVision. Sporadic displaying error in WorkStream4D application. DB may lock under heavy and multitasks.
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- Siemens sent an Customer Safety Advisory Notice dated April 20, 2015, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. A remote software update is scheduled for release that will resolve the issue. For further questions, please call (610) 219-6300.
- Quantity in commerce
- 75
- Distribution
- Nationwide Distribution including Puerto Rico.
- Product codes and lots
- SOMATOM Perspective - 10495568 with serial numbers: 59019 59195 59060 59043 59025 59029 59189 59204 76954 59010 59164 59185 59048 59169 77107 77110 59011 59030 59171 59168 59017 59167 59162 59190 59047 59061 77121 59028 59165 59020 59181 59037 59035 59005 59183 59016 59027 59184 76950 59203 59015 77182
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1644-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1645-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-1646-2015 | Class II | Terminated | Voluntary: Firm initiated |
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