Z-2381-2015Class II

Etac Relax wall mounted shower seat The Etac Relax is a wall mounted shower seat designed as a seating and...

Name: Z-2381-2015 Etac Relax wall mounted shower seat The Etac Relax is a wall mounted shower seat designed as a seating and...
Creator: Etac Supply Center Ab
Published: 2015-07-12
License: https://open.fda.gov/license/

Etac Supply Center AB / initiated 2015-07-12 / Terminated / root cause: manufacturing process

FDA source

Etac Supply Center Ab began a recall of Etac Relax wall mounted shower seat The Etac Relax is a wall mounted shower seat designed as a seating and standing support for personal hygiene purposes for... on 2015-07-12. FDA classified it as Class II and gives the reason as "The recalling firm has received reports of a malfunction of the Relax wall mounted shower seat where the wall bracket has cracked or broken". As of 2026-09-10, the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.

Recall record

Recall number: Z-2381-2015
Classification: Class II
Status: Terminated
Initiated: 2015-07-12
Posted: 2015-08-13
Terminated: 2017-02-16
Recalling firm: Etac Supply Center AB
Product: Etac Relax wall mounted shower seat The Etac Relax is a wall mounted shower seat designed as a seating and standing support for personal hygiene purposes for people with reduced mobility. The Etac Relax shower seat is used for sitting where space is restricted, and can be folded up when not in use. Etac Relax is intended for home use.
Product code: ILS Adaptor, Hygiene
Reason for recall: The recalling firm has received reports of a malfunction of the Relax wall mounted shower seat where the wall bracket has cracked or broken.
Root cause tag: manufacturing process
FDA root cause: Process design
Action: Etac sent an Urgent Field Safety Notice dated July 2015 to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed that there was no reason for an immediate stop of using Relax, however, as an intermediate precautionary action awaiting replacement, consumers were requested to be observant and inspect the Relax to see if there are visible signs of a crack. Customers with questions were advised to contact their Etac distributor or the Etac coordinator at 1-800-336-7684 or fax 1-704-882-0751.
Quantity in commerce: 13 units
Distribution: Nationwide Distribution including FL, AZ, and CA.
Product codes and lots: The affected products are individually identified within the serial number range: 1-425 regarding Art No. 81703030, 1-205 regarding Art No. 81703050, All distributed regarding Art No. 81703080

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-2381-2015
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-2381-2015	Class II	Terminated	Voluntary: Firm initiated	2015-08-19	2015-08-13

Product code ILS

The FDA recall record names no cleared device, and no clearance has been matched to it.

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-09-30, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)