Transonic Flow Probe, 3 mm, Catalog Number HQC3FMC --
Transonic Systems Inc began a recall of Transonic Flow Probe, 3 mm, Catalog Number HQC3FMC -- Product Usage: to measure flow intra-operatively on . FDA classified it as Class II and gives the reason as "Software defect; programming errors in the blood flow probes EPROM. Transonic received several complaints from users indicating that when the flow probe is connected to a flow meter the meter reads Used Probe or...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-2721-2015
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Transonic Systems Inc
- Product
- Transonic Flow Probe, 3 mm, Catalog Number HQC3FMC -- Product Usage: to measure flow intra-operatively.
- Product code
- DPW Flowmeter, Blood, Cardiovascular
- Reason for recall
- Software defect; programming errors in the blood flow probes EPROM. Transonic received several complaints from users indicating that when the flow probe is connected to a flow meter the meter reads Used Probe or Irrelevant Use Number.
- Root cause tag
- software
- FDA root cause
- Software Manufacturing/Software Deployment
- Action
- Transonic sent an Urgent Medical Device Recall letters and Response Forms dated July 27, 2015 to customers via Certified Mail, email and/or fax. The letter identified the affected product, problem and actions to be taken. Customers are instructed to contact Transonic Systems' Customer Service at 1-800-353-3569 or 1-607-257-5300 to arrange for replacement (repair/exchange) immediately.
- Quantity in commerce
- Domestic: 36 units
- Distribution
- Worldwide Distribution - US Nationwide and the countries of: Canada, Japan, Russia and The Netherlands.
- Product codes and lots
- Serial Numbers: HQC3FMC2501, HQC3FMC2502, HQC3FMC2503, HQC3FMC2504, HQC3FMC2505, HQC3FMC2506, HQC3FMC2507, HQC3FMC2508, HQC3FMC2509, HQC3FMC2510, HQC3FMC2511, HQC3FMC2512, HQC3FMC2513, HQC3FMC2514, HQC3FMC2515, HQC3FMC2516, HQC3FMC2517, HQC3FMC2518, HQC3FMC2519, HQC3FMC2520, HQC3FMC2521, HQC3FMC2522, HQC3FMC2523, HQC3FMC2524, HQC3FMC2525, HQC3FMC2526, HQC3FMC2527, HQC3FMC2528, HQC3FMC2529, HQC3FMC2530, HQC3FMC2531, HQC3FMC2532, HQC3FMC2533, HQC3FMC2534, HQC3FMC2535, HQC3FMC2636
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-2720-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2721-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2722-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2723-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2724-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2725-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2726-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2727-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2728-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2729-2015 | Class II | Terminated | Voluntary: Firm initiated |
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