Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2725-2015Class II

Transonic Flow Probe, 3 mm, Catalog Number HQC3MP --

Transonic Systems Inc / initiated 2015-07-27 / Terminated / root cause: software

Transonic Systems Inc began a recall of Transonic Flow Probe, 3 mm, Catalog Number HQC3MP -- Product Usage: to measure flow intra-operatively on . FDA classified it as Class II and gives the reason as "Software defect; programming errors in the blood flow probes EPROM. Transonic received several complaints from users indicating that when the flow probe is connected to a flow meter the meter reads Used Probe or...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2725-2015
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Transonic Systems Inc
Product
Transonic Flow Probe, 3 mm, Catalog Number HQC3MP -- Product Usage: to measure flow intra-operatively.
Product code
DPW Flowmeter, Blood, Cardiovascular
Reason for recall
Software defect; programming errors in the blood flow probes EPROM. Transonic received several complaints from users indicating that when the flow probe is connected to a flow meter the meter reads Used Probe or Irrelevant Use Number.
Root cause tag
software
FDA root cause
Software Manufacturing/Software Deployment
Action
Transonic sent an Urgent Medical Device Recall letters and Response Forms dated July 27, 2015 to customers via Certified Mail, email and/or fax. The letter identified the affected product, problem and actions to be taken. Customers are instructed to contact Transonic Systems' Customer Service at 1-800-353-3569 or 1-607-257-5300 to arrange for replacement (repair/exchange) immediately.
Quantity in commerce
Domestic: 6 units
Distribution
Worldwide Distribution - US Nationwide and the countries of: Canada, Japan, Russia and The Netherlands.
Product codes and lots
Serial Numbers: HQC3MP4665, HQC3MP4666, HQC3MP4667, HQC3MP4668, HQC3MP4669, HQC3MP4670

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2725-2015
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2720-2015Class IITerminatedVoluntary: Firm initiated
Z-2721-2015Class IITerminatedVoluntary: Firm initiated
Z-2722-2015Class IITerminatedVoluntary: Firm initiated
Z-2723-2015Class IITerminatedVoluntary: Firm initiated
Z-2724-2015Class IITerminatedVoluntary: Firm initiated
Z-2725-2015Class IITerminatedVoluntary: Firm initiated
Z-2726-2015Class IITerminatedVoluntary: Firm initiated
Z-2727-2015Class IITerminatedVoluntary: Firm initiated
Z-2728-2015Class IITerminatedVoluntary: Firm initiated
Z-2729-2015Class IITerminatedVoluntary: Firm initiated