Transonic Flow Probe, 3 mm, Catalog Number HQD3FMC --
Transonic Systems Inc began a recall of Transonic Flow Probe, 3 mm, Catalog Number HQD3FMC -- Product Usage: to measure flow intra-operatively on . FDA classified it as Class II and gives the reason as "Software defect; programming errors in the blood flow probes EPROM. Transonic received several complaints from users indicating that when the flow probe is connected to a flow meter the meter reads Used Probe or...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-2727-2015
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Transonic Systems Inc
- Product
- Transonic Flow Probe, 3 mm, Catalog Number HQD3FMC -- Product Usage: to measure flow intra-operatively.
- Product code
- DPW Flowmeter, Blood, Cardiovascular
- Reason for recall
- Software defect; programming errors in the blood flow probes EPROM. Transonic received several complaints from users indicating that when the flow probe is connected to a flow meter the meter reads Used Probe or Irrelevant Use Number.
- Root cause tag
- software
- FDA root cause
- Software Manufacturing/Software Deployment
- Action
- Transonic sent an Urgent Medical Device Recall letters and Response Forms dated July 27, 2015 to customers via Certified Mail, email and/or fax. The letter identified the affected product, problem and actions to be taken. Customers are instructed to contact Transonic Systems' Customer Service at 1-800-353-3569 or 1-607-257-5300 to arrange for replacement (repair/exchange) immediately.
- Quantity in commerce
- Domestic: 35 units, Foreign: 12 units
- Distribution
- Worldwide Distribution - US Nationwide and the countries of: Canada, Japan, Russia and The Netherlands.
- Product codes and lots
- Serial Numbers: HQD3FMC3763, HQD3FMC3764, HQD3FMC3765, HQD3FMC3766, HQD3FMC3767, HQD3FMC3768, HQD3FMC3769, HQD3FMC3770, HQD3FMC3771, HQD3FMC3772, HQD3FMC3773, HQD3FMC3774, HQD3FMC3775, HQD3FMC3776, HQD3FMC3777, HQD3FMC3778, HQD3FMC3779, HQD3FMC3780, HQD3FMC3781, HQD3FMC3782, HQD3FMC3783, HQD3FMC3784, HQD3FMC3785, HQD3FMC3786, HQD3FMC3787, HQD3FMC3788, HQD3FMC3789, HQD3FMC3790, HQD3FMC3791, HQD3FMC3792, HQD3FMC3793, HQD3FMC3794, HQD3FMC3795, HQD3FMC3796, HQD3FMC3797, HQD3FMC3798, HQD3FMC3799, HQD3FMC3800, HQD3FMC3801, HQD3FMC3802, HQD3FMC3803, HQD3FMC3804, HQD3FMC3805, HQD3FMC3806, HQD3FMC3807, HQD3FMC3814, HQD3FMC3815
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-2720-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2721-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2722-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2723-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2724-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2725-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2726-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2727-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2728-2015 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-2729-2015 | Class II | Terminated | Voluntary: Firm initiated |
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