Z-0178-2016Class II

Ingenuity Flex Computed Tomography X-ray systems. Intended to produce cross-sectional images of the body

Name: Z-0178-2016 Ingenuity Flex Computed Tomography X-ray systems. Intended to produce cross-sectional images of the body
Creator: Philips Medical Systems (Cleveland) Inc
Published: 2015-09-14
License: https://open.fda.gov/license/

Philips North America LLC / initiated 2015-09-14 / Terminated / root cause: software

FDA source

Philips Medical Systems (Cleveland) Inc began a recall of Ingenuity Flex Computed Tomography X-ray systems. Intended to produce cross-sectional images of the body on 2015-09-14. FDA classified it as Class II and gives the reason as "The firm discovered Ring/Dot artifact due to X-ray measurement error". As of 2026-09-10, the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number: Z-0178-2016
Classification: Class II
Status: Terminated
Initiated: 2015-09-14
Posted: 2015-10-30
Terminated: 2018-06-26
Recalling firm: Philips North America LLC
Product: Ingenuity Flex Computed Tomography X-ray systems. Intended to produce cross-sectional images of the body.
Product code: JAK System, X-Ray, Tomography, Computed
Reason for recall: The firm discovered Ring/Dot artifact due to X-ray measurement error.
Root cause tag: software
FDA root cause: Software design
Action: On 9-23-2015 the firm sent URGENT Field Safety Notices to their customers. The letter identified the products, problem, and actions to be taken by the customers.
Quantity in commerce: 67 units
Distribution: Worldwide Distribution-US (nationwide) including DC and the states of AL, AR, AS, AZ, CA, CO, CT, FL, GA, HI, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, ND, NH, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, VT, WI & WV, and the countries of Albania, Algeria, Australia, Austria, Bangladesh, Belgium, Brazil, Canada, China, Czech Republic, Denmark, Ecuador, Egypt, Ethiopia, Finland, France, Germany, Hong Kong, India, Indonesia, Iran, Iraq, Italy, Japan, Jordan, Kazakhstan, Latvia, Lebanon, Libya, Lithuania, Malaysia, Mexico, Mongolia, Myanmar, Netherlands, Nigeria, Norway, Oman, Panama, Philippines, Poland, Portugal, Romania, Russia, Rwanda, Samoa, Saudi Arabia, Singapore, South Korea, Spain, State of Palestine, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan & Viet Nam.
Product codes and lots: Model No. 728317; S/N: 1, 78807, 260002, 260003, 340002, 340003, 345001, 345002, 345003, 345004, 345005, 345006, 345007, 345010, 345012, 345013, 345014, 345016, 345017, 345018, 345019, 345021, 345022, 345023, 345024, 345025, 345026, 345027, 345028, 345029, 345031, 345032, 345033, 345034, 345035, 345036, 345037, 345038, 345039, 345040, 345041, 345042, 345043, 345044, 345045, 345046, 345048, 345049, 345051, 345201, 345202, 345203, 345204, 345205, 345206, 345207, 345208, 345209, 345210, 345211, 345212, 345213, 345214, 345215, 345216, 345217, 345219, 345222, 345224 & 345228.

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-0178-2016
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-0173-2016	Class II	Terminated	Voluntary: Firm initiated	2015-11-04	2015-10-27
Z-0174-2016	Class II	Terminated	Voluntary: Firm initiated	2015-11-04	2015-10-27
Z-0175-2016	Class II	Terminated	Voluntary: Firm initiated	2015-11-04	2015-10-27
Z-0176-2016	Class II	Terminated	Voluntary: Firm initiated	2015-11-04	2015-10-27
Z-0177-2016	Class II	Terminated	Voluntary: Firm initiated	2015-11-04	2015-10-27
Z-0178-2016	Class II	Terminated	Voluntary: Firm initiated	2015-11-04	2015-10-27

Product code JAK

K033326Class IIPhilips Plus Computed Tomography SystemPhilips Medical Systems, Inc. / cleared 2003-10-29

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-10-14, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)