Z-0555-2016Class II
Merge Cardio with software version 10.1 LA
Merge Healthcare Incorporated / initiated 2015-10-26 / Terminated / root cause: manufacturing process
Merge Healthcare, Inc. began a recall of Merge Cardio with software version 10.1 LA on . FDA classified it as Class II and gives the reason as "The firm, Merge Healthcare, sent out Merge HEMO V10.0 & Merge CARDIO V10.1 software to 3 customers before the product was completely validated in house". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.
Recall record
- Recall number
- Z-0555-2016
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Merge Healthcare Incorporated
- Product
- Merge Cardio with software version 10.1 LA.
- Product code
- LLZ System, Image Processing, Radiological
- Reason for recall
- The firm, Merge Healthcare, sent out Merge HEMO V10.0 & Merge CARDIO V10.1 software to 3 customers before the product was completely validated in house.
- Root cause tag
- manufacturing process
- FDA root cause
- Process control
- Action
- Consignees were either contacted via phone 9/2015 or in person 7/31/2015. The customer communications involved the need to upgrade the consignees software. Merge Healthcare did not script the conversations because they opted to hold one-on-one management level discussions to carefully explain the importance of moving to the Generally Available (GA) release.
- Quantity in commerce
- 1
- Distribution
- Distributed in the states of IL, NC, and VT.
- Product codes and lots
- Merge Cardio with software version 10.1 LA. Merge Cardio is intended to allow users to review diagnostic and non-diagnostic quality images.
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-0554-2016 | Class II | Terminated | Voluntary: Firm initiated | ||
| Z-0555-2016 | Class II | Terminated | Voluntary: Firm initiated |
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