Z-0806-2016Class II
MRIdian ViewRay Radiation Therapy System, VIEWRAY Inc
Viewray Systems, Inc. / initiated 2015-12-24 / Terminated / root cause: software
Viewray Incorporated began a recall of MRIdian ViewRay Radiation Therapy System, VIEWRAY Inc on . FDA classified it as Class II and gives the reason as "The system loaded a completion fraction in the incorrect order after a treatment interruption". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-0806-2016
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Viewray Systems, Inc.
- Product
- MRIdian ViewRay Radiation Therapy System, VIEWRAY Inc.
- Product code
- IYE Accelerator, Linear, Medical
- Reason for recall
- The system loaded a completion fraction in the incorrect order after a treatment interruption.
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- ViewRay sent an Customer Advisory Notice dated December 24, 2015, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Workaround: If you want to move a completion plan to a later date in the Delivery Calendar then do not schedule it until right before you are ready to treat that completion plan. While we will address this issue in the next release of software we recommend that in the event of a completion plan you always review the plan name loaded on the TPDS and verify the remaining time and beams are as expected with the completion plan. If you have any questions or concerns regarding this issue, please do not hesitate to contact ViewRay Customer Support at [email protected] or call the ViewRay" Customer Support center at 855-286- 8875.
- Quantity in commerce
- 5 units
- Distribution
- US Distribution to the states of : CA, FL, MO & WI., and Internationally to Republic of Korea.
- Product codes and lots
- Model #: 10000, Serial #'s: 100, 101, 102, 104 & 105
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-0806-2016 | Class II | Terminated | Voluntary: Firm initiated |
FIRST ARTICLE / WEEKLY
What cleared, what was recalled, and what changed in the standards. One edition a week for the people who make medical devices.
