Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0806-2016Class II

MRIdian ViewRay Radiation Therapy System, VIEWRAY Inc

Viewray Systems, Inc. / initiated 2015-12-24 / Terminated / root cause: software

Viewray Incorporated began a recall of MRIdian ViewRay Radiation Therapy System, VIEWRAY Inc on . FDA classified it as Class II and gives the reason as "The system loaded a completion fraction in the incorrect order after a treatment interruption". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0806-2016
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Viewray Systems, Inc.
Product
MRIdian ViewRay Radiation Therapy System, VIEWRAY Inc.
Product code
IYE Accelerator, Linear, Medical
Reason for recall
The system loaded a completion fraction in the incorrect order after a treatment interruption.
Root cause tag
software
FDA root cause
Software design
Action
ViewRay sent an Customer Advisory Notice dated December 24, 2015, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Workaround: If you want to move a completion plan to a later date in the Delivery Calendar then do not schedule it until right before you are ready to treat that completion plan. While we will address this issue in the next release of software we recommend that in the event of a completion plan you always review the plan name loaded on the TPDS and verify the remaining time and beams are as expected with the completion plan. If you have any questions or concerns regarding this issue, please do not hesitate to contact ViewRay Customer Support at [email protected] or call the ViewRay" Customer Support center at 855-286- 8875.
Quantity in commerce
5 units
Distribution
US Distribution to the states of : CA, FL, MO & WI., and Internationally to Republic of Korea.
Product codes and lots
Model #: 10000, Serial #'s: 100, 101, 102, 104 & 105

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0806-2016
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0806-2016Class IITerminatedVoluntary: Firm initiated