510(K) CLEARANCES 67 ▼8RECALLS POSTED 26CLASS I 2PMA DECISIONS 40 ▼14WEEK ENDING / FDA DATA AS OF
Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1233-2016Class II

cobas p 512 pre-analytical system Pre-analytical sample handling that includes de-capping, aliquoting and...

Roche Diagnostics GmbH / initiated 2016-02-23 / Terminated / root cause: software

Roche Diagnostics Operations, Inc. began a recall of cobas p 512 pre-analytical system Pre-analytical sample handling that includes de-capping, aliquoting and sorting of samples for analysis on . FDA classified it as Class II and gives the reason as "Due to a false triggering or detection of the lifting gripper READY signal, sample tubes are not correctly placed back in the Rack Tube Transport (RTT) after the decapping process. Therefore, open sample tubes can be...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1233-2016
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Roche Diagnostics GmbH
Product
cobas p 512 pre-analytical system Pre-analytical sample handling that includes de-capping, aliquoting and sorting of samples for analysis.
Product code
JQP Calculator/Data Processing Module, For Clinical Use
Reason for recall
Due to a false triggering or detection of the lifting gripper READY signal, sample tubes are not correctly placed back in the Rack Tube Transport (RTT) after the decapping process. Therefore, open sample tubes can be dropped in the cobas p 512, spilling the sample material.
Root cause tag
software
FDA root cause
Software design
Action
Roche Diagnostics sent an "Urgent Medical Device Correction" letter via UPS Ground (receipt required) on February 23, 2016, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. To prevent this malfunction, a software patch has been developed and validated. The installation of this software patch is mandatory and will be performed by a Roche Field Engineering Specialist (FES). Your Roche FES will contact you to schedule the installation of the software patch. Until the software patch is implemented, Roche recommends that instrument operators monitor their systems for the occurrence of Error 140 Gripper has lost tube. If this error occurs, all components in contact with a spill must have extra cleaning. Refer to the cobas p 512 pre-analytical instrument Operators Manual Version 1.5. Please contact the Roche Support Network Customer Support Center, 24 hours a day, seven days a week at 1-800-428-2336 for further questions.
Quantity in commerce
35 Units
Distribution
US Distribution including Puerto Rico and to the states of :TX, OH, TN, AZ, WA, MI and GA
Product codes and lots
Part numbers:05083435001 and 06268854001

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1233-2016
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1233-2016Class IITerminatedVoluntary: Firm initiated