Medical Device
Manufacturing
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Z-1361-2016Class II

Neurotherm NT2000iX RF Generator Model Number: RFG-NT -2000iX

Neurotherm, Inc. / initiated 2013-10-09 / Terminated / root cause: software

Neurotherm, Inc. began a recall of Neurotherm NT2000iX RF Generator Model Number: RFG-NT -2000iX on . FDA classified it as Class II and gives the reason as "NT2000iX software shipped with the international setting turned on. The international settings include access to Corodotomy, Bi-Polar, and No Temperature modes were not cleared in the United States for use". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1361-2016
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Neurotherm, Inc.
Product
Neurotherm NT2000iX RF Generator Model Number: RFG-NT -2000iX
Product code
GXD Generator, Lesion, Radiofrequency
Reason for recall
NT2000iX software shipped with the international setting turned on. The international settings include access to Corodotomy, Bi-Polar, and No Temperature modes were not cleared in the United States for use.
Root cause tag
software
FDA root cause
Software Manufacturing/Software Deployment
Action
Neurotherm notified consignees via telephone and guided through the process to update the software manually. The calls were initiated by Neurotherm representatives on October 09,2013.
Quantity in commerce
25
Distribution
CA, CO, IA, ME, NJ, NY, SC, TX, WI
Product codes and lots
Serial Numbers: 2593-13, 2717-13, 2616-13, 2704-13, 2735-13, 2360-12, 2732-13, 2727-13,  2284-11, 2726-13, 2728-13, 2426-12, 2700-13, 2508-12, 2643-13, 2733-13,  2730-13, 2724-13, 2453-12, 2631-13, 2171-11, 2059-10, 2729-13 ,2294-12, 2725-13

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1361-2016
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1361-2016Class IITerminatedVoluntary: Firm initiated