Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1142-2017Class II

Merge Eye Station. f/k/a: DFC-1024 & DFC-512 Digital Imaging System, WinStation, and WinStation Retinal...

Merge Healthcare Incorporated / initiated 2016-12-09 / Terminated / root cause: software

Merge Healthcare, Inc. began a recall of Merge Eye Station. f/k/a: DFC-1024 & DFC-512 Digital Imaging System, WinStation, and WinStation Retinal Imager distributed by Ophthalmic Imaging Systems (OIS)... on . FDA classified it as Class II and gives the reason as "Merge received reports of Merge Eye Station being unable to capture images of the eye as expected per the intended use of the product. Merge is recalling product from the field to reduce the risk to patient health". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1142-2017
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Merge Healthcare Incorporated
Product
Merge Eye Station. f/k/a: DFC-1024 & DFC-512 Digital Imaging System, WinStation, and WinStation Retinal Imager distributed by Ophthalmic Imaging Systems (OIS). Model number 136 T1700 Capture Stations & 46 T5810 Capture Stations.
Product code
HKI Camera, Ophthalmic, Ac-Powered
Reason for recall
Merge received reports of Merge Eye Station being unable to capture images of the eye as expected per the intended use of the product. Merge is recalling product from the field to reduce the risk to patient health.
Root cause tag
software
FDA root cause
Software design
Action
Merge sent an Urgent Medical Device Recall letter on December 9, 2016. The letter was addressed to Office Manager . The letter described the Product, Issue, Potential Harm, Containment by the Customer / User, Action by Merge and Actions by Customer. Requested customers to provide response to the "Response to this Notification is Required". If the product was further distributed advised consignees to notify them at once. For questions send an e-mail to [email protected]. E-mails to be sent to consignees on 12/19/2016. For further questions, please call (262) 367- 0700.
Quantity in commerce
182 capture stations
Distribution
Worldwide Distribution - USA (nationwide) including the states of : CA, CO, CT, FL, HI, IL, IN, LA, MD, MA,M I, MN, MS. MK. NY, NC,ND, OH, OK, OR, PA, RI, TN, VA, WA and WV., and the countries of Canada and United Kingdom.
Product codes and lots
136 T1700 Capture Stations 46 T5810 Capture Stations

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1142-2017
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1142-2017Class IITerminatedVoluntary: Firm initiated