Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0118-2017Class II

CADstream software

Merge Healthcare Incorporated / initiated 2011-10-19 / Terminated / root cause: software

Merge Healthcare, Inc. began a recall of CADstream software Product Usage: CADstream is an image processing system designed to assist in the visualization, analysis, and reporting of magnetic... on . FDA classified it as Class II and gives the reason as "Customers may experience an issue with the software study preferences when changes are made to the study protocol, resulting in incorrect patient follow-up". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0118-2017
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Merge Healthcare Incorporated
Product
CADstream software Product Usage: CADstream is an image processing system designed to assist in the visualization, analysis, and reporting of magnetic resonance imaging (MRI) studies. CADstream also is intended to provide workflow efficiency and interventional planning tools.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Customers may experience an issue with the software study preferences when changes are made to the study protocol, resulting in incorrect patient follow-up.
Root cause tag
software
FDA root cause
Software design
Action
Merge sent an Urgent Medical Device Recall dated January 28, 2016 to affected customers via email and certified mail if no email address was available. The letter identified the affected product, problem and actions to be taken. For questions Customer Service at 877-741-5369 or [email protected].
Quantity in commerce
844 sites potentially have the affected versions
Distribution
US Nationwide Distribution
Product codes and lots
Versions prior to 5.2.6

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0118-2017
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0118-2017Class IITerminatedVoluntary: Firm initiated