4205 Journey Rolling Walker
Nova Ortho-Med Inc began a recall of 4205 Journey Rolling Walker Product Usage: used to assist people in walking on . FDA classified it as Class II and gives the reason as "Nova Medical is recalling the Journey Rolling Walker because the screws used to hold the black side support pieces to the frame can become loose over time. This can result in the locking nut coming off and the screw...". As of , the recall status on record is Terminated, and MDM tags the root cause as design.
Recall record
- Recall number
- Z-0304-2017
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Nova Ortho-Med Inc
- Product
- 4205 Journey Rolling Walker Product Usage: used to assist people in walking
- Product code
- ITJ Walker, Mechanical
- Reason for recall
- Nova Medical is recalling the Journey Rolling Walker because the screws used to hold the black side support pieces to the frame can become loose over time. This can result in the locking nut coming off and the screw falling out.
- Root cause tag
- design
- FDA root cause
- Component design/selection
- Action
- A customer notification letter dated 10/1/16 was sent to customers to inform them that the screws used to hold the black side support pieces to the frame can become loose over time. This can result in the locking nut coming off and the screw falling out. This allows the frame support piece to detach from the walker and causes instability resulting in possible injury. The letter informs the customers of the root cause and the solution. Customers are instructed to record the serial #s of the product that have been corrected and email them to NOVA Customer Service ([email protected]). Customers can also 1-800-557-6682 x131.
- Quantity in commerce
- 1,380 units
- Distribution
- US Nationwide Distribution in the states of: CA, IN, HI, CT, UT, WA, FL, VA, WI, OH, MN, KS, MD, IL, MO, WY, MT, ME, PA, TN, MI, OR, NY, NJ, ID, NC, IA, OK, AR, VT, SC, TX
- Product codes and lots
- Serial No. YA 4205RDFG004 TO YA4205RDFG0098 YZ4205BKFC0002 TO YZ4205RDFE0100
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-0304-2017 | Class II | Terminated | Voluntary: Firm initiated |
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