Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0304-2017Class II

4205 Journey Rolling Walker

Nova Ortho-Med Inc / initiated 2016-10-01 / Terminated / root cause: design

Nova Ortho-Med Inc began a recall of 4205 Journey Rolling Walker Product Usage: used to assist people in walking on . FDA classified it as Class II and gives the reason as "Nova Medical is recalling the Journey Rolling Walker because the screws used to hold the black side support pieces to the frame can become loose over time. This can result in the locking nut coming off and the screw...". As of , the recall status on record is Terminated, and MDM tags the root cause as design.

Recall record

Recall number
Z-0304-2017
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Nova Ortho-Med Inc
Product
4205 Journey Rolling Walker Product Usage: used to assist people in walking
Product code
ITJ Walker, Mechanical
Reason for recall
Nova Medical is recalling the Journey Rolling Walker because the screws used to hold the black side support pieces to the frame can become loose over time. This can result in the locking nut coming off and the screw falling out.
Root cause tag
design
FDA root cause
Component design/selection
Action
A customer notification letter dated 10/1/16 was sent to customers to inform them that the screws used to hold the black side support pieces to the frame can become loose over time. This can result in the locking nut coming off and the screw falling out. This allows the frame support piece to detach from the walker and causes instability resulting in possible injury. The letter informs the customers of the root cause and the solution. Customers are instructed to record the serial #s of the product that have been corrected and email them to NOVA Customer Service ([email protected]). Customers can also 1-800-557-6682 x131.
Quantity in commerce
1,380 units
Distribution
US Nationwide Distribution in the states of: CA, IN, HI, CT, UT, WA, FL, VA, WI, OH, MN, KS, MD, IL, MO, WY, MT, ME, PA, TN, MI, OR, NY, NJ, ID, NC, IA, OK, AR, VT, SC, TX
Product codes and lots
Serial No. YA 4205RDFG004 TO YA4205RDFG0098 YZ4205BKFC0002 TO YZ4205RDFE0100

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0304-2017
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0304-2017Class IITerminatedVoluntary: Firm initiated