Medical Device
Manufacturing
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Z-1017-2017Class II

Merge Eye Station f/k/a: DFC-1024 & DFC-512 Digital Imaging System, WinStation, and WinStation Retinal Imager...

Merge Healthcare Incorporated / initiated 2016-12-09 / Terminated / root cause: software

Merge Healthcare, Inc. began a recall of Merge Eye Station f/k/a: DFC-1024 & DFC-512 Digital Imaging System, WinStation, and WinStation Retinal Imager distributed by Ophthalmic Imaging Systems (OIS)... on . FDA classified it as Class II and gives the reason as "This recall has been initiated due to an issue related to the potential accidental deletion of record(s) by an Eye Station user". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1017-2017
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Merge Healthcare Incorporated
Product
Merge Eye Station f/k/a: DFC-1024 & DFC-512 Digital Imaging System, WinStation, and WinStation Retinal Imager distributed by Ophthalmic Imaging Systems (OIS). Versions: 11.6.0 and prior
Product code
HKI Camera, Ophthalmic, Ac-Powered
Reason for recall
This recall has been initiated due to an issue related to the potential accidental deletion of record(s) by an Eye Station user.
Root cause tag
software
FDA root cause
Software design
Action
Consignees were sent on 12/9/2016 a Merge "Urgent Medical Device Recall" letter. The letter was addressed to Office Manager and Recall # 216-078. The letter described the Product, Issue, Potential Harm, Containment by the Customer / User, Action by Merge and Actions by Customer. Requested consignees to provide response to the "Response to this Notification is Required". If the product was further distributed advised consignees to notify them at once. For questions send an e-mail to [email protected]. E-mails to be sent to consignees on 12/19/2016.
Quantity in commerce
1597 (1451 US; 146 OUS)
Distribution
US: Alabama, Alaska, Arizona,Arkansas, California,Colorado,Connecticut,Delaware, District of Columbia, Georgia,Hawaii, Idaho, Illinois,Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland,Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Florida, Tennessee, Wyoming. OUS: Czech Republic Algeria Belgium Brazil Canada Denmark France Germany Greece India Israel Italy Korea, Republic of Luxembourg Netherlands Poland Russian Federation Singapore United Kingdom
Product codes and lots
Merge Eye Station software versions: 11.6.0 and prior

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1017-2017
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1017-2017Class IITerminatedVoluntary: Firm initiated