Merge Cardio software. Merge Cardio is a system intended to be used to acquire, store, print, transfer, and...
Merge Healthcare, Inc. began a recall of Merge Cardio software. Merge Cardio is a system intended to be used to acquire, store, print, transfer, and archive clinical information from Camtronics and... on . FDA classified it as Class II and gives the reason as "Reporting feature times out after inactivity for more than an hour sending the user back to the study list, which causes all reporting data being entered to be lost". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-0730-2017
- Classification
- Class II
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Merge Healthcare Incorporated
- Product
- Merge Cardio software. Merge Cardio is a system intended to be used to acquire, store, print, transfer, and archive clinical information from Camtronics and other vendors systems including images, hemodynamic studies and reports, measurements (via import from DICOM Structured reporting, text files or optical character recognition of measurements captured on images) and cardiology signal (waveform) data
- Product code
- LLZ System, Image Processing, Radiological
- Reason for recall
- Reporting feature times out after inactivity for more than an hour sending the user back to the study list, which causes all reporting data being entered to be lost.
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- MERGE sent an Urgent Medical Device Recall letter dated March 28, 2016, to all affected customers. Non-responders were issued a second letter dated July 11, 2016, The letter identified the product, the problem, and the action to be taken by the customer. Customers were asked to reply using the enclosed form and the return addressed envelope and also to ensure that all users of the product were provided with the notification. If product was further distributed, customer were asked to identify their customers and notify them at once of the product recall. Customers with questions were advised to email [email protected]. For questions regarding this recall call 877-741-5369.
- Quantity in commerce
- 116 sites potentially have the effected versions
- Distribution
- Nationwide Distribution
- Product codes and lots
- Versions V10.1 and 10.1.1
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-0730-2017 | Class II | Terminated | Voluntary: Firm initiated |
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