Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1680-2017Class II

JResultNet drivers using ASTM coding language. Calculator/data processing module, for clinical use...

Data Innovations, LLC / initiated 2014-10-23 / Terminated / root cause: software

Data Innovations, LLC began a recall of JResultNet drivers using ASTM coding language. Calculator/data processing module, for clinical use - Stand-alone software package that provides connectivity... on . FDA classified it as Class II and gives the reason as "Software issue resulting in the results of one patient potentially being associated with another". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1680-2017
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Data Innovations, LLC
Product
JResultNet drivers using ASTM coding language. Calculator/data processing module, for clinical use - Stand-alone software package that provides connectivity between in-vitro diagnostic instruments and laboratory information's systems, aiding the flow of laboratory information, including test orders and results, specimen information, and patient information
Product code
JQP Calculator/Data Processing Module, For Clinical Use
Reason for recall
Software issue resulting in the results of one patient potentially being associated with another.
Root cause tag
software
FDA root cause
Software design
Action
Data Innovations, LLC contacted consignees by phone, email, and post. Recall notifications were sent out on November 3, 2014. Consignees were provided instructions on how to reconfigure the drive to work around the issue. If consignees were unable to perform the work around, Customer Support is able to service the units. In order to request this service, consignees were to call 239-931-6004, 802-658-1955, or 800-332-0499. Attached to the recall notification was a response form that is to be faxed to 802-658-2782. Consignees with and without affected drives are to complete this response form. For questions regarding this recall call 239-931-6004.
Quantity in commerce
657 units
Distribution
Nationwide Distribution to AK, AL, AR, AZ, CA, CO, CT, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY, & DC.
Product codes and lots
All drive versions were affected.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1680-2017
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1680-2017Class IITerminatedVoluntary: Firm initiated