Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1245-2017Class II

Keyspan High-High Speed USB to Serial Adapter

Tosoh Bioscience Inc / initiated 2016-12-22 / Terminated / root cause: software

Tosoh Smd Inc began a recall of Keyspan High-High Speed USB to Serial Adapter Product Usage: The Reporting Software is an application which serves as middle ware between the Tosoh Automated... on . FDA classified it as Class II and gives the reason as "Power outages causes reporting software to shutdown". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1245-2017
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Tosoh Bioscience Inc
Product
Keyspan High-High Speed USB to Serial Adapter Product Usage: The Reporting Software is an application which serves as middle ware between the Tosoh Automated HPLC G8 analyzer and an LIS or as a stand alone data repository for the analyzer. It is designed to store and manage the received data and make reports as necessary. The application is installed on Dell All- in-One computers that do not have serial (RS232) ports only USB ports. The G8 analyzer does not have USB ports. The Key Span Adaptor connects the serial port on the G8 to the USB port on the Dell computer. Once installed the Keyspan adapter is assigned a COM port. The default for the firmware is dynamic which randomly assigns a port for the transmission of data. The port assignment can change when the power for the analyzer or computer is shut down or the cable is physically disconnected and then reconnected. The default can be changed to geographic which allows the port assignment to be static regardless of a power outage.
Product code
PQQ Data Acquisition Software
Reason for recall
Power outages causes reporting software to shutdown.
Root cause tag
software
FDA root cause
Software design
Action
Tosoh Bioscience sent a Customer Recall Notification letter dated December 21, 2016 to customers. The letter identified the affected product, problem and action to be taken. For questions call Tosoh Technical Support at 800-248-6764.
Quantity in commerce
34
Distribution
US Nationwide Distribution in the states of CT, MA, ME, MN, MO, NC, NE, NH, PA, SD, TX, VA, & WV.
Product codes and lots
All G8's with Reporting Software interfaced with LIS.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1245-2017
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1245-2017Class IITerminatedVoluntary: Firm initiated