Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1761-2017Class II

Specimen Gate Laboratory; Product Number: 5002-0180 Specimen Gate Laboratory is intended for use as a data...

Wallac Oy / initiated 2017-03-07 / Terminated / root cause: software

PerkinElmer Life and Analytical Sciences, Wallac, OY began a recall of Specimen Gate Laboratory; Product Number: 5002-0180 Specimen Gate Laboratory is intended for use as a data processing software used in the storage, retrieving... on . FDA classified it as Class II and gives the reason as "Potential for errors in patient results generated by the Specimen Gate Laboratory Software". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1761-2017
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Wallac Oy
Product
Specimen Gate Laboratory; Product Number: 5002-0180 Specimen Gate Laboratory is intended for use as a data processing software used in the storage, retrieving, and processing of laboratory data.
Product code
JQP Calculator/Data Processing Module, For Clinical Use
Reason for recall
Potential for errors in patient results generated by the Specimen Gate Laboratory Software.
Root cause tag
software
FDA root cause
Software design
Action
PerkinElmer Life and Analytical Sciences sent an Urgent Medical Device Correction letter dated March 7, 2017, to all affected consignees. The letter contains the following instructions: Until PerkinElmer's corrective measures are completed, we request our customers to close the Specimen Gate Laboratory Result Viewer between viewing and especially between manually calculating assay results. Closing and reopening the Result Viewer between processing the results from different assays effectively prevents the described issues from occurring. We also request our customers to follow unreported specimens with available tools to avoid any delay in reporting screening results. The available tools will vary depending on their process or the LIMS system that is used for activities associated with management of patient demographics, patient reports and the overall management of data generated from newborn screening testing. The final corrective action will involve an installation update to the software. PerkinElmer will deploy an installation update that will prevent the described issue when assays are calculated during the same Result Viewer session without closing it between the processing of different assays. Once the installation update is available, Software Services will contact you and arrange for the deployment. The installation update will be provided to you free of charge. Customers were instructed to complete the enclosed response form and return it by fax to 1-330-825-8520 (US) =358 2 2678 357 (OUS). For questions regarding this recall call 317-418-1735.
Quantity in commerce
29
Distribution
Worldwide Distribution - US including AL, AZ, AR, CA, CO, CT, FL, GA, IL, IN, KS, KY, LA, MD, MI, MO, NV, OH, OK, OR, TN, TX, VA; and Internationally to Canada and Brazil
Product codes and lots
Software Version: 1.3 Rev2, 1.7, 1.8, 1.9, 1.9 Rev2

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1761-2017
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1761-2017Class IITerminatedVoluntary: Firm initiated